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Best Western Lower South End

2.5 star property
Charlotte hotel in York Road with free breakfast and a fitness center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Lower South End

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Reception
Combined shower/tub, hair dryer, towels, soap

Reviews

7.4 out of 10

Good

Popular amenities

7.2 out of 10
Guests liked the amenities.
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is $84
includes taxes & fees
$73 per night
Oct 13 - Oct 14
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
242 E Woodlawn Road, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 4 min drive
  • Charlotte Convention Center - 7 min drive
  • Bank of America Stadium - 7 min drive
  • SouthPark Mall - 7 min drive
  • Spectrum Center - 7 min drive

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Lower South End

Hotel near Bank of America Stadium
Take advantage of free continental breakfast, laundry facilities, and a gym at Best Western Lower South End. Free in-room WiFi, with speed of 25+ Mbps, and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, 1 meeting room, and luggage storage
  • A 24-hour front desk, ATM/banking services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Lower End Charlotte
Best Western Lower South End Hotel
Best Western Sterling Hotel Suites
Best Western Lower South End Charlotte
Best Western Lower South End Hotel Charlotte

Frequently asked questions

Is Best Western Lower South End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Lower South End?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Best Western Lower South End on Oct 13, 2024 start from $73.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Lower South End?

Self parking is free at this property.

What time is check-in at Best Western Lower South End?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Lower South End?

Check-out is at 11:00 AM.

Where is Best Western Lower South End located?

Located in York Road, this hotel is 1.2 mi (1.9 km) from Tyvola Square and within 3 mi (5 km) of Renaissance Park and Charlotte Regional Farmers Market. Billy Graham Library and Little Sugar Creek Greenway are also within 3 mi (5 km). Woodlawn Station is only a 3-minute walk and Tyvola Station is 22 minutes.

Best Western Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 301 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 201 out of 1001 reviews" "
Rating 4 - Poor. 107 out of 1001 reviews" "
Rating 2 - Terrible. 74 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Indravadan, Lilburn

Liked: Cleanliness, staff & service, property conditions & facilities
V hgood
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under renovations. Everything in our room was completely updated. I was pleasantly surprised
Stayed 1 night in Sep 2024

10/10 Excellent

Merlin K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great breakfast we enjoyed our stay and best price!
Stayed 2 nights in Sep 2024

8/10 Good

IOANNA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Syn

Disliked: Amenities, property conditions & facilities
There were many inconveniences at this property due to there being a bunch of renovations. I wish I'd been notified about the various issues due to this before hand.
Stayed 2 nights in Aug 2024

6/10 Okay

Michail

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher, NAIROBI

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Location is good. Property is under repairs
Stayed 5 nights in Aug 2024

8/10 Good

laura

Liked: Staff & service, property conditions & facilities
The room was very dirty
Stayed 1 night in Aug 2024

4/10 Poor

Karen

Disliked: Property conditions & facilities
The note I received after making my reservation was that the dining area was under renovation and there would be a bagged, to-go breakfast available. That description of the "renovation" was immensely understated. The elevator was out of commission and nearly the entire ground floor was a mess of construction debris. The entire place, rooms included, reeked of plaster. The staff that checked me in was very apologetic about the conditions and very accommodating in changing my room so that this 71-year-old female did not have to drag my luggage up stairs beyond the second floor. Entry to the stairs was a dimly lit side entrance next to the dumpster where there always seemed to be one or two people loitering, smoking. I was a bit upset that the morning staff member that checked me out was not as friendly and seemed to take joy in telling me I could not get the bagged, to-go breakfast prior to the "breakfast" hours. I checked out at 5 am.
Stayed 1 night in Aug 2024

2/10 Terrible

Marcia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DON'T COME TO THIS HOTEL!!! We had to flee from the hotel because we felt very unsafe and the area was very sketchy; there were a lot of homeless people observing the premises, hos checking in and out of the front and specially the side door, then they come to you asking for money. but that was not the problem, the hotel was under some renovations, they let us know that after we were booked.
Stayed 2 nights in Aug 2024

2/10 Terrible

scott

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Larissa

Traveled with family
Liked: Staff & service
Wasn’t made aware until after I booked this hotel that it was under construction, to access my room I had to go up the stairs on the side of the building near the dumpster which got sketchy at night especially with my baby
Stayed 3 nights in Aug 2024

8/10 Good

Jessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Wished someone came to switch out our towels and washcloths.
Stayed 2 nights in Aug 2024

8/10 Good

Taeyah

Traveled with family and small children
Liked: Staff & service, amenities
I enjoyed my stay even though the elevator was broken. Rooms were clean. Staff were very nice! Close to a lot of good food spots
Stayed 2 nights in Aug 2024

10/10 Excellent

Turea

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff was awesome. Thanks for helping us out.
Stayed 1 night in Aug 2024

4/10 Poor

MARK

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was doing renovations and no bathroom available until getting our room. I got to the site at 315 pm and the room was not ready. Had to wait till 4 pm to get a room. It just was not a good experience
Stayed 1 night in Aug 2024

2/10 Terrible

Patricia, Rio Rancho

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Emilee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, we were gone majority of the day, so we just used it to sleep
Stayed 2 nights in Aug 2024

6/10 Okay

Sabrina, Tolleson

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Customer service was friendly, my room was clean and taken care of. The phone in my room didn’t work though. The walls are so thin I could hear every single thing through them, I heard a couple argue so loudly and disrupt the halls. The floor I was in always smelled like smoke or weed. I even think the security took action to check on the room where the smell was coming from. Also, the cleaning crew was also loud, I can hear them speaking in the halls and literally by the door, I understand they are doing their job but they could at least be courteous to those sleeping. There was no complimentary breakfast because of the construction going on down there but they had breakfast to go provided at the front desk. Overall, I think this spot is good for a quick 2-3 night stay but not for a long extended stay. Was affordable but had its cons.
Stayed 6 nights in Jul 2024

8/10 Good

Gerardo

Liked: Cleanliness, amenities
Overall great. Just under renovation and hard to access somethings
Stayed 1 night in Aug 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zaiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, nice and clean. Great stsy
Stayed 2 nights in Jul 2024

10/10 Excellent

Duy

Stayed 3 nights in Jul 2024

10/10 Excellent

NICOLE

Stayed 1 night in Jul 2024

10/10 Excellent

Jam

Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5