Good afternoon, and happy belated birthday. Thank you again for spending your weekend with us. We are happy to hear that you enjoyed yourself. You certainly don't have to wait until your next birthday to come back and visit. Wishing you well!

Good afternoon and thank you for your feedback! We are happy to see that you enjoyed your stay here with us, and look forward to your return!

Good evening Courtney, Thank you for your kind words. We are truly happy to hear that you found your stay so enjoyable. We will certainly look forward to your return. Best!

Good evening, and thank you for your review Marisa. We will be sure to pass along your thoughtful comments to the staff, and look forward to hosting you again, hopefully soon. Wishing you the best in health!

Good afternoon, and thank you for your feedback! We appreciate you choosing to stay with us, and are looking forward to your return! Best!

Good morning, and thank you for your review. Unfortunately it looks as though you experienced some setbacks during your stay. We would love to discuss this with you. Please feel free to reach out to the property and ask for management.

Good morning, and thank you for your feedback! We appreciate you choosing to stay with us, and are looking forward to your return! Best!

Good morning, thank you so much for your review! We are happy to discover that you enjoyed your stay. We will look forward to hosting you again!

Good evening, and thank you for your review. We will look forward to hosting you again soon!

Good morning Trina, thank you for taking the time to provide a review. Happy to hear that you'll be back soon, we'll look forward to hosting you!

Good morning and thank you for the review Louis! We're glad to see that you enjoyed your stay. We will look forward to hosting you back again!

Good morning, thank you so much for your review! We are happy to discover that you enjoyed your stay. We will look forward to hosting you again!

Good afternoon, we are sorry to hear that you experienced difficulties with your stay. Please feel free to reach out to discuss, as we would love the opportunity to address. Thank you.

Good afternoon Nancy, and thank you for your review. We are glad that we were able to touch base with you regarding your stay here with us. We sincerely thank you again for your feedback, and will look forward to providing a better experience upon your return. Best!

Thank you for taking the time to review the property! We are excited to hear that you enjoyed your stay! We look forward to hosting you again!

Good morning! We would like to thank you for your feedback. We are happy to hear that you enjoyed your time. We will look forward to hosting you again!

Thank you so much for your review! We will look forward to hosting you again! Best!

Good morning, and thank you for your review. We are happy to find that you enjoyed your stay. We will look forward to hosting you again!

Thank you so much for your review! We will look forward to hosting you again! Best!

Thank you so much for your review! Happy to find that you enjoyed your stay. We will absolutely look forward to hosting you again!

Good morning! We appreciate your feedback! While our pool is unfortunately closed during the chillier winter months, we look forward to welcoming you back once it reopens. This is always weather dependent, but we anticipate late May or early June.

Good morning! We would like to thank you for your feedback. We are happy to hear that you enjoyed your time. We will look forward to hosting you again!

Good afternoon and thank you for your feedback! We will look forward to hosting you again soon!

Good evening Daniel, We would like to thank you so much for your post stay review. Please feel free to contact us if you would like to further expand on your experience. We welcome any and all feedback! Best

Thank you so much for your review Kristina! We look forward to hosting you again! Happy New Year!

Thank you for taking the time to review the property! We are excited to hear that you enjoyed your stay! We look forward to hosting you again! Happy New year!

We appreciate your review of the property! We look forward to hosting you again!

Good morning, and thank you for your feedback! We look forward to hosting you again!

Good afternoon and happy holidays Jacy. Allow us to first thank you for your more than valuable feedback. While it is admittedly difficult to learn of a guest less than perfect stay, it is simultaneously the life bread for what allows us to better ourselves. Without individuals such as yourself whom take the time to provide us with this information, it would be far more difficult for us to correct our mistakes. Secondly, we did also want to apologize for these multiple short-comings. While it can certainly be a task to execute a perfect stay from start to finish, it is without question a rare occasion for so many hiccups such as the ones you experienced to affect one singular guest. As a newer member to the Chicago hospitality scene, we recognize the importance of establishing a credible relationship with guest, and the faults you have experience do truly hold value in increasing our awareness. While we can unfortunately not replace the time you had previously, I do hope that we can make amends in the future. Should you decide to return to the property, please reach out to our management directly, referencing this stay, and we would love to assist with ensuring that the next stay is far better. Thank you again for your time, and feedback. We look forward to proving ourselves better the next time. Sincerely,

Thank you for the kind words and review regarding property and staff. We look forward to welcoming you back to stay with us here at LEVEL Chicago – Old Town.

Thank you for the kind words and review regarding property and staff. I apologize for the inconvenience of the party. We as a property are consistently pursuing ways to better the experience of all guest. We look forward to welcoming you back to stay with us here at LEVEL Chicago – Old Town.

Thank you so much for your review Lorri! Please know that all feedback is carefully considered by management as we are continuously looking for ways to refine our craft. We look forward to hosting you again sometime soon!

Thank you so much for your review! We look forward to hosting you soon again!