Search Ryokans in Cleveland

"Excellent Staff. Hotel rooms were clean and well maintained but the hotel could use a refresh."

"The pool was shut down for maintenance and there was no email or notification that the pool would not be available for our stay. Part of my family went to a concert while the other 1/2 was staying back at the hotel just to swim. My kids were very disappointed. Staff was very nice. We did not use the bar or the restaurant on site. The sleeper sofa had stains on the couch part. No extra blankets avaliable only sheets. The bathrooms were clean. "

"Very dirty!"

"M"

"I would give it 1 star for the quietness, thats all."

"The room was clean and comfortable. The staff was welcoming and positive. Thank you for the refrigerator. A microwave would have been much appreciated."

"One word sums up this hotel: MAGNIFICENT!!! The rooms were clean, spacious, and welcoming. The breakfast buffet was also outstanding. Not your typical waffles and bagels, but rather fresh scrambled eggs, sausages, pancakes, fruit, etc. The staff was very friendly. Everything about this hotel is first class, and the price was about half of what one would expect for a hotel of this quality. I would highly recommend this hotel if you are anywhere in the area. "

"The location was good, close to numerous restaurants. The property is best described as spartan. There is lots of deferred maintenance issues inside and out. A number of basic comfort items are missing like wash cloths in the room. "

"Didn’t know about breakfast. Water pressure too low. Toilet seat too low. Disabled veteran. "