“First thing I dealt with on checking in was a desk clerk who had no idea how to check for a reservation on the computer. "I don't know how to do that, it might not have come through." She had to call her boss to guide her through the process. The air in the lobby was either not working or not on, it was hot in there for sure. Then was sent to a room at the other end of the property, fine, whatever. Open the door, air isn't on, room is hot, whatever. I will say the AC unit mounted through the……
“First thing I dealt with on checking in was a desk clerk who had no idea how to check for a reservation on the computer. "I don't know how to do that, it might not have come through." She had to call her boss to guide her through the process. The air in the lobby was either not working or not on, it was hot in there for sure. Then was sent to a room at the other end of the property, fine, whatever. Open the door, air isn't on, room is hot, whatever. I will say the AC unit mounted through the……
Alan