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Expedia Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Ocean Front Suite
Room with view
581 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Family Suite, 2 Bathrooms, Oceanfront (Loft Type)
Room with view
827 square feet
1 King Bed and 2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room , 1 king Bed Concierge Service
Room with view
581 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Ocean View Suite
Room with view
581 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star family-friendly property, walk to Dolphinaris

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business center
Smoke-free property

Location

This family-friendly Cozumel property is located near the beach, within a 5-minute walk of Gonzalo Guerrero and Dolphinaris. Stingray Beach and Punta Morena are also within 15 minutes.

Resort Features

Along with 4 restaurants, this smoke-free property has 3 outdoor pools and a full-service spa. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a swim-up bar.

Room Amenities

All 169 rooms boast jetted tubs and offer free WiFi and free minibar items. Pillowtop beds and iPod docks are standard, as are LCD TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Surcharge for premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium food items not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Tennis lessons not included
  • Dancing classes/lessons included
  • Gratuities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Scuba lessons included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Hotel Amenities

Cozumel Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cozumel Palace All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. Dining is available at one of the property's 4 restaurants. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site at this 4-star property. This all-inclusive property also offers a terrace, a complimentary children's club, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Cozumel Palace All Inclusive is a smoke-free property.

  • Number of outdoor pools - 3
  • Elevator/lift
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Swim-up bar
  • Beach umbrellas
  • Spa treatment room(s)
  • Free breakfast
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Free self parking
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Babysitting or childcare (surcharge)
  • Health club
  • Free wired Internet
  • Children's club (free)
  • Smoke-free property
  • Children's pool
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 4
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Beach towels
  • Total number of rooms - 169
  • Number of floors - 5
  • Wedding services
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Cozumel Palace All Inclusive offers 169 air-conditioned accommodations with iPod docking stations and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Separate sitting area
  • iPod docking station
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

A complimentary full breakfast is served each morning between 7 AM and 11:30 AM.

Cozumel Palace All Inclusive has 4 restaurants on site.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Volleyball on site
  • Sailing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 9
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Hotel Names

  • All Inclusive Cozumel
  • Cozumel All Inclusive
  • Cozumel Palace
  • Cozumel Palace All Inclusive
  • Palace Cozumel
  • Cozumel Palace Hotel Cozumel
  • Cozumel Palace Resort
  • Palace Hotel Cozumel
  • Plaza Las Glorias Cozumel
  • Cozumel Palace All Inclusive All-inclusive property
  • Cozumel Inclusive inclusive p

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Promotions

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include access to the facilities and restaurants at the resort’s sister properties, including Beach Palace Resort All Inclusive, Isla Mujeres Palace All Inclusive Resort, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, and Sun Palace Couples Only All Inclusive.

Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

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