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Cozumel Palace All Inclusive

4.0 star property
Beach property with 3 outdoor swimming pools and family fun
VIP Access

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Premium bedding, pillowtop beds, free minibar, in-room safe
Free daily full breakfast
Exterior
Lobby

Reviews

9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Breakfast included
    Breakfast includedBreakfast included

Explore the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Popular LocationStingray Beach12 min walk
  • Popular LocationPunta Langosta Pier14 min walk
  • Popular LocationCozumel Maritime Terminal2 min drive
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8.6 out of 10, Excellent, (1011)
The price is $263
includes taxes & fees
$216 per night
Aug 20 - Aug 21
Melia Cozumel All Inclusive

About the neighborhood

Cozumel

Located near the beach, Cozumel Palace All Inclusive is in Colonos Cuzamil, a neighborhood in Cozumel. Ferry to Cozumel and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Paradise Beach and Playa Mia Grand Beach and Water Park. Traveling with kids? Don't miss Mr. Sancho's Beach Club and Xcaret Eco Theme Park. Discover the area's water adventures with parasailing, windsurfing, and sailing nearby, or enjoy the great outdoors with ecotours.
Visit our Cozumel travel guideOpens in a new window

What's nearby

  • Dolphinaris - 4 min walk
  • Stingray Beach - 12 min walk
  • Plaza Punta Langosta - 13 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Restaurant los Girasoles - ‬1 min walk
  • ‪Islander Cozumel - ‬9 min walk
  • ‪Rolandi's - ‬10 min walk

About this property

Cozumel Palace All Inclusive

All-inclusive family-friendly property located in Colonos Cuzamil
Take advantage of free full breakfast, a swim-up bar, and a poolside bar at Cozumel Palace All Inclusive. This property is a great place to bask in the sun with sun loungers, scuba diving, and snorkeling. Indulge in a deep-tissue massage, aromatherapy, and a facial at Awe-Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and ATM/banking services
  • Massage treatment rooms, luggage storage, and wedding services
  • Smoke-free premises, beach umbrellas, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 169 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Pillowtop mattresses and free rollaway/extra beds
  • Jetted tubs, designer toiletries, and hair dryers
  • 21-inch LCD TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Cozumel Palace All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on Aug 7, 2024 start from $399.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Palace All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cozumel Palace All Inclusive?

Cozumel Palace All Inclusive doesn't offer parking.

What time is check-in at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Cozumel Palace All Inclusive?

Check-out is at noon.

Does Cozumel Palace All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 61 per person applies.

Are there all-inclusive benefits at Cozumel Palace All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, scuba lessons, water fitness classes, and more.

Where is Cozumel Palace All Inclusive located?

This family-friendly Cozumel property is located near the beach, within a 15-minute walk of Palacio Municipal, Stingray Beach, and Punta Morena. Punta Langosta Pier and Plaza Punta Langosta are also within 15 minutes.

Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1002 reviews" "
Rating 8 - Good. 184 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LaNette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just for 1 night and will definitely be going back. Just for the bath tub alone! The room was beautiful and the staff and food was excellent (Momo restaurant)
Stayed 1 night in Jul 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Leonardo, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! Awesome location and the staff are amazing. I would like to mention: Gabriel Enrique Evert Marta Fiji Paola Érika Elizabeth Chef Onorio Carmita José Cime Ivan Carmelita You guys are great!!!! Will came back for sure.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our third visit to Cozumel palace and it remains a great place . The staff is the best part, Javier and Giovanni in the lobby bar made every night fun. I understand the property is planning a renovation soon. We looked at one of the new rooms and it looks amazing.
Stayed 6 nights in Jul 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlimited ocean experience for free like paddle board, snorkel, and canoe. I love that there were professional photographer on-site for ocean experience and on land. The fee for the professional photographer in the ocean session was very affordable for all the digital photos. The land photos were very pricey. The service was exceptional. The food in the different restaurants onsite were great except the Italian restaurant was ok. The hotel was a little outdated but still clean. The was no sandy beach access just the ocean for the free activities above. Over all, it was a fantastic experience!!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The restaurants were all great. We did not have a sing bad meal and really en it needing to make reservations for any of the restaurants. Ivan at Bouganvilia’s restaurant was awesome and the staff there were so very pleasant. Raul and the bartenders at the pool were also great. Overall, my family and I go to Cozumel several times a year and were pleasantly surprised by how much we loved the resort. The only thing missing is a sandy beach, but everything else made up for that. We’ll be back for sure.
Stayed 7 nights in Jun 2024

8/10 Good

Thu-Hoai Thi, Garland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough restaurants to eat at
Stayed 4 nights in Jul 2024

10/10 Excellent

Ronald A, Edmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth there and they never disappoint. Very nice property and a wonderful room is what you should expect
Stayed 5 nights in May 2024

10/10 Excellent

Diego Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Cozumel Palace Resort, and it exceeded all my expectations. From the moment we arrived, the exceptional service and luxurious amenities stood out. **Location & Ambiance:** Nestled on the stunning island of Cozumel, this resort offers breathtaking ocean views and a serene atmosphere perfect for relaxation. The proximity to the island’s vibrant coral reefs makes it an ideal spot for snorkeling and diving enthusiasts. **Rooms:** Our suite was spacious, impeccably clean, and beautifully decorated. The room featured a private balcony with a hammock, offering spectacular views of the Caribbean Sea. The in-room Jacuzzi was a delightful bonus, perfect for unwinding after a day of exploration. **Dining:** The dining options at Cozumel Palace are diverse and delicious. From the sumptuous buffet at the main restaurant to the fine dining experiences at the specialty restaurants, every meal was a culinary delight. The variety of cuisines, from traditional Mexican to international flavors, ensured there was something for everyone. The staff was attentive and accommodating to dietary needs. **Activities & Amenities:** The resort offers a plethora of activities, both on-site and off-site. We enjoyed the daily entertainment programs, including live music and themed nights. The infinity pool overlooking the ocean was a favorite spot, and the swim-up bar was a fantastic touch. For those seeking adventure,
Stayed 4 nights in Jul 2024

2/10 Terrible

Rajiv, Phoenix

Traveled with family and small children
I was not even allowed to check in. I arrived around 10 AM with my 2 girls. I was not given any accomodation. Occidental, who they referred us to, would not allow us on the property to make the reservation in person. Melia happily took us in. We had a beutiful day at one of their two pools and private beaches. Both those companies
Stayed 1 night in Jul 2024

10/10 Excellent

Raymundo

Stayed 5 nights in Jun 2024

6/10 Okay

Angelo

Traveled with family
Liked: Staff & service, property conditions & facilities
I did not get what I pay for. I pay for a room with two beds and ocean view and I got only one bed room on first floor without ocean view.
Stayed 4 nights in Jun 2024

6/10 Okay

Leopoldo blanco

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
With all due respect, we enjoyed our stay, but the property needs renovation.
Stayed 4 nights in Jun 2024

8/10 Good

Jose Manuel

Liked: Staff & service
The property staff were friendly, attentive, and willing to help you at any point. No matter how many times you went to the bar, or eat at the same restaurant, the caliber of service was excellent. The hotel itself was older, water leaking consistently, and really past the initial phase of greetings, not much to do. You can eat and sleep which is pretty standard. They have shows in the evening, and somewhat of motivational MCs in the pool, that are "OK" for an all inclusive, but definitely not something I'd pay for again. There were some group games in the lobby like bingo or card games which were OK again, but nothing Earth shattering. The gift shop was quite small, and no other forms of real entertainment. There is no beach area, but you can swim off shore. Overall, the experience was good from a service perspective but could use a lot of work from an entertainment perspective.
Stayed 4 nights in Jun 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozumel Palace is a great family oriented resort!
Stayed 4 nights in Jun 2024

2/10 Terrible

Sheriffa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed the snorkeling everyday. Will not use Expedia again as they are no help, they only want your money & not help after they take your money.
Stayed 5 nights in May 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Cozumel Palace and it was an unforgettable experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The great accommodations, coupled with exceptional service, made my stay truly amazing. The hotel’s locatio was very convenient to explored the island, and I can’t wait to return to Cozumel Palace on my next visit. Highly recommended!”
Stayed 5 nights in May 2024

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Katie Elizabeth

Stayed 6 nights in May 2024

8/10 Good

Shruti

Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing. It’s conveniently located walkable to the main town and the amenities of the hotel are fantastic every single person that works there is so friendly, but specifically we would like to acknowledge Mayra- coffee bar Angel - coffee bar Victoria - food server at Italian restaurant The beds were very comfortable, the view was like no other just spectacular and the room had a large jacuzzi style tub that you could enjoy while looking out at the beautiful view of the ocean. Thank you to the Palace and all the staff for the most wonderful experience.
Stayed 3 nights in May 2024

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! While this is a smaller resort, it had everything we needed for a fun family getaway. Some highlights: 1. It was fairly easy to find a poolside chair if you went to claim space early in the day (but not at the crack of dawn). Poolside service was prompt and friendly. 2. The Asian restaurant was AMAZING. I'll return just to eat the desserts there again. The orange chicken will haunt my dreams. 3. The location was a short walk to the city and the ferry to Playa del Carmen - approximately 1/2 mile. Access to the Moon Palace in Playa made for a nice day trip. Some opportunities: 1. Check-in was a little slow. 2. Room service was very mediocre. I recommend getting up and going to the restaurants. 3. There is no beach. Not a big deal for us as there is an area that can be accessed for ocean swimming and snorkeling. And yay - less and in my swimsuit! Overall, it was great and we're planning to return. Thanks to all for making is such a great experience!
Stayed 5 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0