Cancun, Quintana Roo (CUN-Cancun Intl.)43 min drive
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About this area
Punta Sam
Located in Punta Sam, Finest Playa Mujeres by The Excellence Collection - All Inclusive is next to a golf course and on a private beach. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park. Traveling with kids? Consider Dolphin Discovery and Cancun Interactive Aquarium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ziplining and ecotours nearby.
Finest Playa Mujeres by The Excellence Collection - All Inclusive
5-star property with pools, private beach, full-service spa
Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 450 rooms boast indoor private spa tubs and jetted tubs, plus free WiFi and LED TVs with satellite channels. Guests will also find furnished balconies or patios, pillowtop beds, and sitting areas.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with indoor private spa tubs and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a complimentary water park, and a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Bicycling
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Awards and affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Extended parking on site
Food and drink
Free full breakfast available daily 7:00 AM–11:00 AM
All buffet and à la carte meals, snacks, and beverages included
12 restaurants and 1 coffee shop/café
2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
24-hour room service
Coffee/tea in common area(s)
Things to do
10 outdoor pools
Aerobics classes
Beach volleyball
Boat tours
Children's pool
Fishing
Fitness center
Free bicycle rentals
Free water park access
Full-service spa
Golf driving range
Kayaking
Motor boating
Motorized watercraft
Outdoor tennis court
Pilates classes
Playground
Sailing
Scuba diving
Shopping
Snorkeling
Spa tub
Steam room
Tennis
Volleyball
Wine tasting room
Yoga classes
Conveniences
ATM/banking services
Elevator
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services
Languages spoken
English
Spanish
Business services
Business center
Computer station
Conference center (17000 square feet of space)
Meeting room
Outdoors
Beach loungers
Beach umbrellas
Garden
Pool sun loungers
Pool umbrellas
Private beachfront location
Rooftop terrace
Spa
19 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa tub
Steam room
Thalassotherapy
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
This property offers health screenings for COVID-19 on site for a surcharge. Fees are waived for bookings of 3 nights or more through September 30, 2021 (restrictions apply). Guests should contact the front desk upon arrival to schedule departure health screenings.
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive
Frequently asked questions
Yes, Finest Playa Mujeres by The Excellence Collection - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Finest Playa Mujeres by The Excellence Collection - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
As of Sep 20, 2021, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on Sep 21, 2021 start from $378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has 10 outdoor pools and a children's pool.
No, pets are not allowed at this property.
Self parking and valet parking are free at this property.
Check-in is from 3:00 PM - anytime.
Check-out is at noon.
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.
Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach, and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 mi (5 km).
Overall score and ratings
4.6
Wonderful
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The resort is beautiful. We stayed in an excellence rooftop room with ocean view. The room was wonderful - only negative is the bathroom - there is absolutely no privacy in there. And the light switches were confusing in the room. The food was great, small portions but just have to order more. They do have a very strict dress code which I wish we knew before traveling there - the men are required to have a collared shirt, you can’t eat anywhere without a collared shirt and pants. Also you can’t take food from the buffet into the room which is also strange.
I loved the customer service in this hotel! They did everything as possible to make our trip memorable. At the end I forgot to take my Covid-19 test before I head to the airport and thanks to the concierge Mr. Aldo I was able to get my test done at the last minute; otherwise I would not been able to flight back home on time. Best hotel in playa mujeres ever!
