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Overview of Finest Playa Mujeres by The Excellence Collection All inclusive

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Guest reviews

4.6 / 5Wonderful
2,962 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

Highlights

Popular LocationNorte Beach7 min drive
Popular LocationCosta Occidental de Isla Mujeres National Park11 min drive
Popular LocationDolphin Discovery11 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive

Choose dates to view prices

  • Junior Suite (Spa or pool view)

    4.5/5 guest room rating

    Room amenities

    • 771 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Pool Junior Swim-Up Suite

    4.6/5 guest room rating

    Room amenities

    • 943 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Junior Suite with Private Pool

    4.7/5 guest room rating

    Room amenities

    • 1543 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Family Suite

    Room amenities

    • 947 sq ft
    • Sleeps 5
    • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
    More details
  • Family Suite, Private Pool

    Room amenities

    • 1701 sq ft
    • Sleeps 5
    • 1 King Bed and 2 Twin Beds
    More details
  • Two-story rooftop terrace suite with plunge pool

    4.9/5 guest room rating

    Room amenities

    • 1600 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Finest Club Junior Suite Ocean View Club Lounge - Premium level

    4.3/5 guest room rating

    Room amenities

    • 775 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Finest Club Pool Junior Swim-Up Suite Club Lounge - Premium level

    4.5/5 guest room rating

    Room amenities

    • 800 sq ft
    • Beach view
    • Sleeps 4
    • 1 King Bed
    More details
  • Finest Club Family Suite Club Lounge - Premium level

    Room amenities

    • 947 sq ft
    • Ocean view
    • Sleeps 5
    • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
    More details
  • Finest Club Two-story suite with plungle pool Club Lounge - Premium level

    4.8/5 guest room rating

    Room amenities

    • 1543 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Excellence Club Junior Suite Ocean View Club Lounge - Premium level

    4.8/5 guest room rating

    Room amenities

    • 775 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Pool Junior Swim-up Suite Adults Only Club Lounge - Premium level

    4.7/5 guest room rating

    Room amenities

    • 775 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Two-Story Rooftop Terrace Suite Plunge Pool Adults Only Club Lounge - Premium level

    4.8/5 guest room rating

    Room amenities

    • 1600 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Finest Club Junior Suite Pool View Club Lounge - Premium level

    Room amenities

    • 775 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More details
  • Excellence Club Junior Suite Pool View Club Lounge - Premium level

    Room amenities

    • 755 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Playa Mujeres

Located in Playa Mujeres, Finest Playa Mujeres by The Excellence Collection All inclusive is next to a golf course and by the ocean. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Garrafon Natural Reef Park. Traveling with kids? Consider Cancun Interactive Aquarium, or check out an event or a game at Fernando Toro Valenzuela Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours and ziplining nearby.

Map
Popular Location

What's nearby

  • Norte Beach - 7 min drive
  • Costa Occidental de Isla Mujeres National Park - 11 min drive
  • Dolphin Discovery - 11 min drive
  • Garrafon Natural Reef Park - 11 min drive
  • Las Americas Cancun Mall - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • Lizo / Dress Code — 1 min walk
  • Shoji / Dress Code — 1 min walk

About this property

Finest Playa Mujeres by The Excellence Collection All inclusive

5-star beach property with a full-service spa
Guests of this beach property will appreciate convenient onsite amenities such as a steam room and massage/treatment rooms. All 450 rooms boast indoor private spa tubs and jetted tubs, plus free WiFi and LED TVs with satellite channels. Guests will also find furnished balconies or patios, pillowtop beds, and sitting areas.
Finest Playa Mujeres by The Excellence Collection All inclusive offers 450 accommodations with indoor private spa tubs and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Playa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free international calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries.
10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a complimentary water park, a steam room, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transportation

Free self parking
Free valet parking
Extended parking

Food and drink

Free full breakfast available daily 7:00 AM–11:00 AM
All buffet and à la carte meals, snacks, and beverages included
12 restaurants and 1 coffee shop/café
2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
24-hour room service
Coffee/tea in common area(s)

Things to do

10 outdoor pools
Aerobics classes
Beach volleyball
Boat tours
Children's pool
Fishing
Free bicycle rentals
Free water park access
Full-service spa
Golf driving range
Kayaking
Motor boating
Outdoor tennis court
Pilates classes
Playground
Sailing
Scuba diving
Shopping
Snorkeling
Steam room
Tennis
Volleyball
Wine tasting room
Yoga classes

Family friendly

10 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Free children's club
Free supervised childcare/activities
Free water park access
Playground
Snack bar/deli

Conveniences

ATM/banking services
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Hair salon
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business center
Computer station
Conference center (17000 square feet of space)

Outdoors

Beach loungers
Beach umbrellas
Pool sun loungers
Pool umbrellas
Rooftop terrace

Spa

19 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa tub
Steam room
Thalassotherapy
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Air conditioning (climate-controlled)
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

46-inch LED TV
Premium channels
Satellite channels

Food and drink

Free minibar (some items)

Outdoor space

Furnished balcony or patio

More

Connecting rooms available
Desk
Free international calls
Laptop-compatible safe
LED light bulbs
Private indoor spa tub
Separate sitting area
Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu

Frequently asked questions

Guest reviews

4.6
Wonderful
5 - Excellent
2,227
4 - Good
470
3 - Okay
137
2 - Mediocre
63
1 - Poor
65
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The kids club zone was awesome. My girls are 8 and 10 they made amazing crafts, got nails done hair done, played games made cool shirts and the list went on. The food is great and great bar tenders

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire experience was even more than we had hoped. The staff was so friendly and polite. The food was excellent, the grounds were beautiful, the reception was welcoming, they were quick to serve. Loved it abd will go back. We had to cut our trip short because of the Covid-19 and thst was sad. Until next time.

Stayed 13 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked Cleanliness and service. I didn’t like my room had a little musty and damp smell.

Stayed 4 nights in Mar 2020

2/5

  • Liked: Staff & service, amenities, property conditions & facilities

Must control mosquito my family members got bite very bad . We order private poor room but that sofa bed have king bed have flea. Our bady got so many red spots

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For those seeking a family friendly all inclusive resort with top notch quality facilities and beautiful beach, this is a great destination. Just beware that there are a lot of families with small kids. If you want more of an adult resort, go elsewhere. I was there with my 16 year old daughter and we enjoyed ourselves and the amenities.

Stayed 4 nights in Mar 2020