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Atelier Playa Mujeres - All Inclusive

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Aerial view
Premium bedding, down comforters, free minibar, in-room safe
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Private pool

Overview of Atelier Playa Mujeres - All Inclusive

VIP Access

Atelier Playa Mujeres - All Inclusive

5.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included
Prolongación Bonampak S/N Mz 1, Lote RTH4, SM3, Complejo, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach13 min walk
  • Popular LocationPlaya Mujeres Golf Club15 min walk
  • Popular LocationPunta Sam Ferry Terminal9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Punta Sam

Atelier Playa Mujeres - All Inclusive is located in Playa Mujeres, a neighborhood in Punta Sam, and is next to a golf course and on the beach. Playa Mujeres Golf Club and Gran Puerto Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach. Plaza 28 and Cancun Convention Center are two other places to visit that come recommended.

What's nearby

  • Mujeres Beach - 13 min walk
  • Playa Mujeres Golf Club - 15 min walk
  • Punta Sam Ferry Terminal - 9 min drive
  • Isla Mujeres Ferry Terminal - 86 min drive
  • Norte Beach - 86 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive


  • The Sand Bar - 17 min walk
  • El Suspiro - 13 min walk
  • Desires Music Lounge - 16 min walk
  • Aurum Lobby Bar - 4 min drive
  • Capricho - 5 min drive

About this property

Atelier Playa Mujeres - All Inclusive

5-star luxury property located in Playa Mujeres
Located close to Playa Mujeres Golf Club, Atelier Playa Mujeres - All Inclusive provides a free breakfast buffet, 18 holes of golf, and 2 swim-up bars. With a white sand beach, free beach cabanas, and beach massages, this property is the perfect place to soak up some sun. Indulge in a deep-tissue massage, aromatherapy, and reflexology at NUUP SPA, the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Mexican cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 poolside bars and a grocery/convenience store.
Other perks at this property include:
  • 2 outdoor pools with 2 swim-up bars, free cabanas, and sun loungers
  • Free self parking and valet parking
  • Massage treatment rooms, a TV in the lobby, and 7 meeting rooms
  • Concierge services, a porter/bellhop, and tour/ticket assistance
  • Guest reviews say good things about the breakfast, beach locale, and pool
Room features
All 593 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guests reviews say good things about the spacious rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and ceiling fans

All inclusive details

All-inclusive room rates at Atelier Playa Mujeres - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities


Land activities

Fitness facilities




Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site antigen/rapid COVID-19 testing is available for a fee
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 poolside bars
  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Art gallery
  • Evening entertainment
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • TV in common areas


  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (30,839 square feet of space)
  • Coworking space


  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Blackout drapes
  • Down comforter
  • Premium bedding


  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels


  • 55-inch Smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar


  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Similar properties



Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 320 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Property Registration Number AVH161104JQ0

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p
Atelier Playa Mujeres All Inclusive
Atelier Playa Mujeres - All Inclusive Punta Sam
Atelier Playa Mujeres - All Inclusive All-inclusive property

Frequently asked questions

Does Atelier Playa Mujeres - All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include heated pools.

How much does it cost to stay at Atelier Playa Mujeres - All Inclusive?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Atelier Playa Mujeres - All Inclusive on Jun 9, 2023 start from $364.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atelier Playa Mujeres - All Inclusive pet-friendly?

Yes, Atelier Playa Mujeres - All Inclusive allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 320 per pet, per week. Service animals are exempt from fees.

How much is parking at Atelier Playa Mujeres - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Atelier Playa Mujeres - All Inclusive?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Atelier Playa Mujeres - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Atelier Playa Mujeres - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Atelier Playa Mujeres - All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course, 0.8 mi (1.2 km) from Playa Mujeres Golf Club, and within 9 mi (15 km) of Gran Puerto Pier and Plaza 28. Norte Beach and Cancun Convention Center are also within 16 mi (25 km).




Rating 10 - Excellent. 720 out of 941 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 112 out of 941 reviews" "
" "8 - Good 12%
Rating 6 - Okay. 48 out of 941 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 26 out of 941 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 35 out of 941 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVED EVERYTHING! WOW. If you are looking for the most upscale classiest resort in Cancun, this is it. Absolutely gorgeous. We cant wait to bring back the whole family.
Stayed 1 night in Mar 2023

2/10 Terrible

Richard James

Traveled with partner
Disliked: Property conditions & facilities
The property is beautiful and my wife and I were very excited to be staying there in one of their amazing Inspira suites. The building caught on fire on our very first night there and we were evacuated like refugees to another resort the next morning. During the fire, there was no communication from anyone at the hotel to let us know what was happening or what we should be doing. It was as if the captain had left the sinking ship and left us to ourselves to sink or swim. We were happy to have at least been transferred to the Grand Palladium, but the level room was basic. They told us that Atelier would only pay them for the basic room and services. Very disappointing to go from prince to pauper in less than a day into our stay in Cancun. On the bright side, nobody died, we didn’t take it personally and we made the most out of our visit in a truly beautiful place. I think it is reasonable to expect compensation from Atelier for services not rendered and hope they do what’s right to salvage their reputation and business and to make us whole. RJH from Novi, MI USA
Stayed 7 nights in Mar 2023

8/10 Good


Stayed 2 nights in Mar 2023

2/10 Terrible

Geran Sarah