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“Joyful and wonderful experience staying there.”

“We stayed for 3 nights location and amenities are great perfect location away from city life we went with kids they love the area as there is beautiful water fall near by where we enjoyed with kids for hours full of nature . But only disappointing thing was the evening staff at restaurants so rude refused to give us table said v are fully booked where in restaurants was more than half available he said we should book in advance ( seriously we went as walk in)after heated argument some how we got……

“房間很舊， 都算整潔”

“Yes all was fabulous x”

“Breakfast was poor for the price, food was cold. ”

“Valentines evening with overnight stay. Check in easy, mostly done online prior to arrival. Room was good size and very clean, hotel situated along side of busy A55, but road noise in room was minimal. Had small lunch and then dinner in the evening, the service from Heather was excellent, full of smiles and attentive, even though it was busy with the amount of staff they had on serving. She just gave that little bit extra that made you feel well looked after and that she care about your……

“Location closed to Wrexham General and city center. Service are good. That must be my choice in next trip here”

“Overall e”

“Spa was small Lack of toiletries in the room, no hair conditioner Bath plug did not fit correctly Food not prepared well, undercooked beef, replaced with more the same ”

“Amazing staff ”

“餐厅食物特别棒！”

“We only come here when we visit family..... Location is perfect”

“Clean, decent shower with high pressure, bed is decent. Minimal rooms with no desks, can be loud but didn’t bother me No parking ”

“服務態度欠佳，對客人要求愛理不理。 早餐多士嚴重燒焦。 房間除床品交清潔之外，地氈骯髒，厠紙放在地上的廁所刷旁，沒有任何包裝 ，非常 嘔心 反感。房間門的鎖一推便輕易打開 ，根本沒有保安功能。我們的房間也是逃生出口，除了逃生出口的窗之外（逃生出口是連接地面的出口 任何人都可出入），根本冇窗， 因此整晚要開着這個唯一的窗睡覺 ，以致不能安睡。加上整晚亮著出口的綠燈，非常欠佳。”

“It was rather too warm in my room, I did mention this to the reception , but only on check out. I did not use the Bar as I was Going into town. ”