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“Joyful and wonderful experience staying there.”

“Stayed in the hotel room which was very comfortable , could have done with air conditioning or a fan as it was very hot in the room due to the heat wave and perhaps a small fridge in the room would make it an extra star on the ratings. But my husband and I would definitely stay again as the facilities in the complex were excellent so thank you for hosting us to the staff at the Marian😊”

“Quite a change since the takeover; breakfast remains excellent, and the room I stayed in has had a big makeover. Everything was really good, except for the new Car Park payment which is a bit complicated, you really need to download the YourParkingSpace app to help. I had difficulty using the QA code on the reception desk. Seems to be free parking though if you book direct ??”

“As always a fantastic stay at the best seaside caravan site there is around by far!”

“We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it.”

“房間很舊， 都算整潔”

“_”

“服務態度欠佳，對客人要求愛理不理。 早餐多士嚴重燒焦。 房間除床品交清潔之外，地氈骯髒，厠紙放在地上的廁所刷旁，沒有任何包裝 ，非常 嘔心 反感。房間門的鎖一推便輕易打開 ，根本沒有保安功能。我們的房間也是逃生出口，除了逃生出口的窗之外（逃生出口是連接地面的出口 任何人都可出入），根本冇窗， 因此整晚要開着這個唯一的窗睡覺 ，以致不能安睡。加上整晚亮著出口的綠燈，非常欠佳。”

“Amazing staff ”

“We stayed in a twin room .beds comfortable but room very narrow. No mirror to do hair.toilet roll holder broken. Friendly staff in restaurant, lovely food. Not much disabled parking which made things difficult. Lovely treatments in spa.”

“The rooms had bugs , there was air conditioning outside on the landings but inside the rooms were disgusting no air conditioning we were sweltering and uncomfortable all night I would never stay here again beware”

“Beautiful building and grounds. Comfortable bed and tasty breakfast.”

“Location closed to Wrexham General and city center. Service are good. That must be my choice in next trip here”

“餐厅食物特别棒！”

“Great little hotel perfect for the concerts in Llangollen.”