“I reserved a queen suite as we were coming from out of town for a surprise birthday party. Or flight got in earlier. I went in to check if we could get checked in early, the lady at the front said the room wasn’t ready and to give her my number and she would call once the room became available. We never got that call, after driving around for a bit, we came back that afternoon and was able to check in. We later discovered that the air in the front part of the suite was out. My husband went……
“I reserved a queen suite as we were coming from out of town for a surprise birthday party. Or flight got in earlier. I went in to check if we could get checked in early, the lady at the front said the room wasn’t ready and to give her my number and she would call once the room became available. We never got that call, after driving around for a bit, we came back that afternoon and was able to check in. We later discovered that the air in the front part of the suite was out. My husband went……
Kimberly