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"The room had such a strong bleach smell it was hard to be in the room. "

"Excellent "

"Everything was great!"

"Nice looking rooms, comfy bed, Keurig, but not great pillows. Strangely shallow sink. The worst part was how poorly the loft rooms were insulated for noice. We weren't warned that a massive Derby party was happening in the entire hotel, and the room next to ours stayed up shouting at the top of their lungs until 11:30. We had paid to upgrade to a loft for the high floor, but you could see that the lofted ceiling allowed a crack for noise between rooms. At 9:30 the next morning we tried to check out, but the desk wasn't staffed by anyone who could work the computers. Weird! Would not recommend."

"The hotel and our room was so clean and smelled so fresh. Everyone was so nice and polite. It didn’t matter who we spoke to everyone was so friendly. Always saying good morning and have a good day. "

"I had a good stay "

"Extremely helpful and friendly staff."

"Perfect stay at an iconic hotel. Having a drink in the 23rd floor lounge is an absolute must. Staff is polished and professional. Hope to stay there again."

"Great location, helpful staff"