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"We didn’t need to spend much time in the hotel but I got a bad feeling before arriving because I wanted to check about parking there early. Nobody answered the phone after 7 separate attempts and I had to contact Expedia. Nobody on reception most times we passed by. A note said about staff shortages and to ring a bell. The room was clean but nothing worked. We could barely pick up the WiFi and our room was above reception. The fridge was warmer than the room and the TV just had random channels and no signal for any streaming services. It could be a really nice place if some effort was put into some simple maintenance and someone could answer the telephone. I can’t believe a business in the hospitality industry doesn’t think it’s important to answer the telephone to their customers."

"Great location. I was there for a business meeting. The "

"Lovely, clean, perfect."

"As expected."

"Room was excellent. Staff at reception was helpful. Location is convenient. Breakfast was a bit basic in comparison, same as in budget ibis I stayed just days before. Expected more variety and better quality."

"Very friendly staff . Property needs updating. Bed was too soft Good value for money but would I stay again not sure"

"Great location and ideally placed for all the main attractions. The room was small, compact and quiet and had everything I needed. The hotel was great value for the money"

"Incredible views from a good size room on the 14th floor. "

"Very clean, good location near city centre. Room has high ceiling which I absolutely love!"