Find hotels in Estrella Mountain Ranch, Phoenix

"Room was disgustingly unclean with stains and hair in the bed with smoke residue covering every surface. Outlets failing to work the list goes on on the lack of effort put in by the hotel. They outsource there front desk staff via a machine that struggles to assist its in a timely manner. Worst of all it’s one of the first times I feel genuinely scammed as I’ve received no refund or communication from the hotel for not only my room but the 2nd room was never given to me ever."

"Hotel lobby was probably the best part of the hotel. Rooms were decent and clean, but definitely needed some maintenance. The bathroom drains weren't clearing properly and a few of the lights in the room didn't work. The AC also has issues. The staff at the front were very friendly and helpful though. However, location was questionable. It's in close proximity to almost everything you need from food to clothing, but the area is surrounded with homeless, something we didn't know until we got there. They don't bother, but on the 2nd night, we ended up checking out early the next morning due to gunshots in the parking lot at 3am. We got no sleep after that and ended up checking out early and moving over to Chandler. Thankfully we paid at the hotel itself, so they were able to refund us for the night we weren't going to use. Overall, aside from the crazy second night, it was a decent hotel, but we won't be back."

"Only bad part which isn’t the property’s part is colone sprayed in the a:c"

"Great"

"Great. Quiet. Clean!"

"The staff are very sweet people. Everyone was very kind to us. The room is clean. The breakfast is a nice snack to get going."

"Horrible location. I never checked in because I did not feel safe. There were multiple homeless people loitering nearby. I had to make other arrangements."

"LOVED IT‼️Had everything needed and the staff were so helpful!"

"Enjoyed the friendly staff! Great location and pool Area definitely want to visit again"