Find Resorts & Hotels with Spas in Georgetown, SC

"We weren’t able to check into our room until almost 8 o clock at night. We got there at 3:30, checked in, but they told us to come back in an hour because the room wasn’t ready yet. When we came back, the line was so long for check in, I instantly began panicking after a 13 hour travel day wondering if we were ever gonna get our room. My two boys were with their Dad at the pool so I would go back and forth hoping for the line to die down. Around 7:30 pm I figured the line was not getting smaller so I chose to at last stand in the line. Noticing a new person on shift, I politely told the man I had already checked in hours ago and just need keys to our room. He allowed me to go in and spread check in and FINALLY got our room. In all the trips we’ve taken, nothing had caused me so much stress and anxiety then wondering if we were gonna be able to check in to our hotel that had been booked months in advance. Because of this, we won’t stay here again. We’ve stayed at the SeaCrest which we loved but chose Crown Reef because of the bigger water park. Not worth it!"

"I DID NOT USE THE POOL THIS TIME FORGOT MY BATHING SUIT"

"Our first time here. We loved everything thing about it. "

"We loved the stay. looking forward to next time "

"Great resort"

"Room was dated, hotel looks beautiful from outside but shows signs of wear on inside. I thought this was a 4 star hotel but it is definitely at best 3 star. Check in is 4, we got there at 4:05 and room was not ready, finally got my keys at 4:55 which after arriving during travel is one of the worse things a hotel can do to you is not have the room ready at check in. Pool was not monitored at all by staff for rowdy and gross behavior, we ended up going down to different hotel to their pool that was actively monitored. we did not have hot water 1 day and I called and they said someone would be right up, i waited for 30 mins then left for the beach assuming someone would come while we were gone, they didnt. Got back called again someone came up right away and told us to turn all the hot water on in all the bathrooms and kitchen and after 5 mins we would have hot water because their system needs the extra to push to get the hot water up…it worked but seems crazy to have to do that. Anyway, room setup was great, 3 bedrooms and 3 bathrooms is perfect for my family and the room had a great view and with some money invested could be a wonderful room. But it needs a renovation, paint, mirror was hanging off wall, hairdryer in master didnt work, all the bathrooms have that fiberglass tub inserts for walls and tubs and shower valves that looks like they are from the 80’s. I would not stay here again. "

"The pool was nice but no one was there togive towels or keep the floors and elevators clean. This left a damp smell everywhere. Even the lobby chairs were soaking wet. I made the mistake of sitting in one. My entire rear end was wet for hours. No place to change. Checkin took hours."

"Our 2 day stay was a disaster from the beginning. We arrived at 4:30 for a 4pm check in and there was line of people out of the door trying to check in. We left and came back at 7pm and I spoke to another guest who said they arrived at 4pm and got checked in at 5:30pm We stayed in the north tower of the hotel and the hallways and elevator smelled of marijuana. (explain that smell to your kids). We left for dinner and came back at 11pm to go to bed to find that the AC was not working. It was too late to call for maintenance so we just went to sleep and had to sleep with the balcony door open. The overall experience was so poor that elected to check out the following morning and drive home to NJ. We complained at check out and asked if they would give us a partial refund. They told us to contact Expedia. Expedia contacted the hotel and the hotel refused to provide a partial refund. The hotel also double charged our credit card for sundries bought in the store. They have not replied to my email request for a refund (3 days). I would call but the front desk proved to be totally incompetent every time we went there so would be no point. Would not go back and would not recommend to anyone."

"The pool, the pool seating and everything was good."