Recommeded resort on condolim beach
Posted May 2, 2014
I have booked this resort for 3 nights initially. I booked for aqua rooms, which is ground floor rooms with small pool in the backyard. Unfortunately, it wasnt availabale as we are 3 hours late. They offerd us level 1 room, delux rooms, which was exactly the same, apart from not having backyard pool. Although, having pool doesnt make much differnce that we came to know later. Room experience, service, cleanliness was superb. This resort has a swimming pool, which provides amazing experience. Condolim beach is just 2 min direct walk from backside gate of this resort. Morning breakfast is the best thing of all facilities this resort provides. Staff is friendly and Helpful. After three nights, we have been moved to level 2 room, as our current room was already booked. We moved to room 303. This room was little bit smaller and less premium than our older room. One complaint that we had was, hot water shower wasn't working properly.we made a complaint but it wasn't properly resolved. No one turn up to fix it. Otherwise all other facilities was same as before. Overall, my experience with this resort was very satisfactory, apart from few issues with room 303. Recommended suggestion to this resort to improve service is, WATER SHOULD ALWAYS BE COMPLIMENTARY. I didnt like they charged as for two extra water bottles. Otherwise it was all good.