Ratings based on 2 Verified Reviews

3.5 out of 5
4.5 Room cleanliness
3.5 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Santa Fe, NM

lovely rooms. Language problems

Posted Nov 19, 2017
Pros: Stated above
Cons: I don't know that it's incumbent on this hotel to improve anything. I just don't recommend for travelers from US who have less than 3 years mandarin
Location: Can't, couldn't figure out.
The rooms are lovely and sumptuous. However, I only ever found one staff member who had any english, and that was on the last day. Also, my Mandarin, which is minimal, but worked fine in Guangzhou, was incomprehensible here where perhaps there are fewer foreigners. I could not ever figure out where the breakfast was. I finally moved to a hotel closer to the university, where more effort was made by staff to work with me to mutually communicate. Mostly this is a Chinese business hotel. They were unable to help with getting an interpreter or taxi to specific place, mostly due to the language problem.
4 out of 5
by wenxiang

This traveler left a rating score only Posted Oct 13, 2017 on Hotels