“All of the staff members were wonderful-very courteous, helpful, and professional throughout my stay. Unfortunately, the hotel's condition and several maintenance issues made my overall experience extremely disappointing.
I stayed at the hotel for five days and four nights, and there was no hot water during my entire stay. I also noticed what appeared to be black mold on and around the bathtub, which was very concerning.
In addition, the elevator was out of service for approximately four days.……