“Overall, the service was good, but the hotel safe couldn't be opened on the last two days. I asked the staff three times, and they made me wait in the room the whole time without solving the problem, wasting a whole day of my vacation. When I spoke to the manager, he was extremely rude and showed no remorse.”
“Loved this resort. The room was clean and comfortable, plus the ocean view was spectacular. The staff were so helpful and kind. The buffet was stocked and always delicious! Absolutely zero complaints, from start to finish we felt very welcomed and accommodated! Will 100% come back to this place!”