good enough, but staff issues
Posted Apr 14, 2012
Great place to stay -right in the middle of sultanahmet. The location was great! We stayed in a double private room and the room was good enough. We got exactly what we expected- small room with a bed and a window with a tiny bathroom down the hall. The rooms get pretty muggy (you can smell the old water pipes), but there is a fan and the windows open so it disappears after 5 minutes. The terrace was a nice touch - great place to hang out after a long day of site-seeing. The hostel staff even offered to order us dinner. Instead we went out to eat, took some wine to go from a convenience store, and drank and played backgammon on the terrace. They also have two computers with internet that you can use for FREE! The staff were always available to answer your questions; however the only complaint I have is that when we arrived we immediately went to the reception to reserve shuttle service to the airport to Ataturk. Can (the main receptionist) said ok great you are all set, just be down here 15 min before the departure time of the shuttle. On our departure date, we come downstairs and he denies ever calling the shuttle for us. He must have forgotten it was Easter weekend and did not even bother to think that the shuttle would get full. We ended up having to book it to the airport on the metro last minute. (which actually was really easy - only one switch for a total transportation cost of 4 lira a person). He was so rude upon our departure and did not even care about his mistake.