Find all hotels by Red Carpet Inn in Lackawanna, NY from $66

Staybridge Suites exceeded all my expectations, and that is saying a lot for me. Not only was the room clean and comfortable, the towels were a good size, four pillows per bed, and a fully stocked kitchenette for our suite. I really liked that there was a tub in one bathroom and a step in shower in the other. That worked really well for our group. Highway noise was not an issue. There was a wide variety of breakfast items, hot and cold. The evening socials on Tuesday Wednesday and Thursday were...

Wow. The staff and breakfast could not be beaten. This might date the experience, but they were COVID conscious while extending warmth and care at every turn. They displayed a number of "pardon the renovations" signs and emails, but we never saw a single disruption to the structure. The rooms must have been updated recently because they were lovely and clean feeling.

Always great service. Clean and exactly what i wanted.

I loved the hotel and location. However, my room was $219 a night and I was charged $299, w no explanation or receipt. I was also told parking in the garage would be free and was charged $20 to park. For $300 a night, I would think parking would be included. Valet parking was only $18 a night. Had I known I'd be charged $20, I would have done that.

everything was absolutely perfect. The restaurant is incredible. Room service was top-notch. We did not even want to leave!

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.

Thanks

The staff there are soo friendly! They gave good recommendations on food and attractions. The hotel was clean and located in a good location.

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The hotel was very nice and the staff was professional, friendly and warm. I really enjoyed my stay the added perk a free shuttle that can take you around two miles around the city.

We loved this hotel! 10 minutes from the airport with a free shuttle (although we could only use it one way because of the hours). The staff were all so friendly. The room was clean and comfortable. Breakfast variety was nice. The sausage could have been cooked a little better and we would have preferred individual yogurts over the bowl.

Nice hotel

Staff was polite and helpful. Too many chemicals in pool burned my son's eyes. Will bring goggles next time. He didn't even open his eyes under water. But I understand the use of chemicals to keep it clean. Only negative thing was another young couple came down in the evening to use the pool and were very inappropriate in the pool area in front of my children. Not hotels fault. But we left earlier than we would have so they didn't have to see them doing what they were doing.

Stay was as expected. Lots of room to sleep all four of us on two Queens and a sleeper sofa. Its been a couple of years since we have been in a Springhill suites but it appears that they have remodeled the bathrooms and we love the new look, except that the sliding door does not have a lock, which some people will not like.

It was very clean quiet nothing bad to say about the stay

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We were so pleasantly surprised when we arrived at the hotel. We travel to Buffalo often, family and our daughter is in college there. We have stayed in many hotels in the area but none were as charming, beautifully designed, clean, and had a staff that was available for anything you needed. The lobby is like being in someones beautifully decorated living room. Our room was lovely with a very comfortable bed and a small living room wtth a pull out sofa. Thanks for the candy when we arrived...

Great property, clean rooms and friendly staff.

Clean, comfortable stay. In between 2 other hotels