“Never been to Hilton honors property where they tell you test the key (physical or digital) doesn’t work because the battery on the door is dead. That sounds absolutely ridiculous, then say I can let you in but you won’t be able to leave. WHAT?! Then only when I call honors customer service and wait 2 hours they call and get it fixed miraculously. Wow, but then lie on the computer and say they offered me a refund no the heck you didn’t. Horrible customer service they are liars and told me a……
“Never been to Hilton honors property where they tell you test the key (physical or digital) doesn’t work because the battery on the door is dead. That sounds absolutely ridiculous, then say I can let you in but you won’t be able to leave. WHAT?! Then only when I call honors customer service and wait 2 hours they call and get it fixed miraculously. Wow, but then lie on the computer and say they offered me a refund no the heck you didn’t. Horrible customer service they are liars and told me a……
DeAndre