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"The hidden fees are frustrating"

"I don't like that tv has so few channels to watch that there no spanish channels, and that the channels do they have are very boring."

"Yes"

"I would strongly caution families and anyone traveling with children before staying at The New Pioneer. We stayed here while attending a wrestling tournament and the experience was awful from beginning to end. The bathroom had dead roaches, the room conditions were disappointing, and the environment was not family friendly at all. The only way to access the hotel restaurants was by walking through the casino, which was filled with heavy cigarette smoke. It was overwhelming and absolutely not suitable for children. The worst part was after checkout. I booked through Expedia and was told my debit card would only be used for a $100 incidental deposit. The next morning I found additional charges totaling around $460 on my card. When I called the hotel, I was accused of “tampering with smoke detectors” and told I was blacklisted. This accusation was completely false. I never touched a smoke detector and honestly didn’t even notice where one was located. I was barely in the room except to shower and sleep because we spent most of our time at the wrestling tournament. No proof, photos, documentation, or explanation was provided before charging my card. Very disappointing experience overall. Definitely would not recommend for families, especially those traveling for youth sports"

"Exceptionally clean room- daily service. Great Cafe with many food options and deals, but the line can be very long."

"I have never in my adult life had to wait for over an hour in line to check into a hotel. Total wait time at Laughlin River Lodge was nearly 2 hours. Absolutely ridiculous. The check in process was inefficient and, when coupled with only three staff members to process dozens of guests, an absolute nightmare. Room was okay and seemed clean."

"The property was clean but the rooms a little dirty not as clean as they were before. They need to put coffee and microwaves in the rooms especially for the senior and handicapped guest. Overall we had a good stay."

"We were disappointed the pool was closed because of weather .. and it’s a bummer they don’t refund you the resort fees"

"You know it's going to be a great stay when you are greeted with a smile and happy welcome.....it was a perfect stay....the 24 hour complimentary coffee was wonderful...breakfast so much to choose....definitely the place yo stay...."