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Overview of Best Western Swiss Cottage Hotel

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In-room safe, individually decorated, desk, iron/ironing board
In-room safe, individually decorated, desk, iron/ironing board
In-room safe, individually decorated, desk, iron/ironing board
In-room safe, individually decorated, desk, iron/ironing board

Best Western Swiss Cottage Hotel

3 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant

Explore the area

    Popular LocationPrimrose Hill15 min walk
    Popular LocationBaker Street4 min drive
    Popular LocationMadame Tussauds Wax Museum5 min drive
    AirportLondon (LHR-Heathrow)50 min drive

Choose dates to view prices

About this area

London

Located in London's Camden neighborhood, Best Western Swiss Cottage Hotel is in the city center and near a train station. Marble Arch and Baker Street are notable landmarks, and some of the area's popular attractions include ZSL London Zoo and Madame Tussauds Wax Museum. Consider Piccadilly Theatre for a night out, and don't miss Natural History Museum, a top local attraction. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Primrose Hill - 15 min walk
  • Baker Street - 4 min drive
  • Madame Tussauds Wax Museum - 5 min drive
  • Oxford Street - 14 min drive
  • Marble Arch - 14 min drive

Getting around

  • Swiss Cottage Underground Station - 3 min walk
  • London South Hampstead Station - 8 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • Pasticcio — 3 min walk
  • Fiddie's — 5 min walk
  • Garden Breakfast Cafe — 8 min walk
  • Singapore Gardens — 8 min walk
  • Atariya Sushi Bar — 8 min walk

About this property

Best Western Swiss Cottage Hotel

3-star London hotel in Camden, near ZSL London Zoo
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. All 59 individually decorated rooms feature free WiFi and room service. TVs, coffee makers, and hair dryers are among the other amenities available to guests.
Best Western Swiss Cottage Hotel offers 59 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. This London hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee: GBP 11.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Czech
  • English
  • French
  • Polish
  • Portuguese
  • Spanish
  • Swedish

Business services

  • Business center
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 11.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Triple Rooms are located on a floor without elevator service. Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Swiss Cottage Hotel London
Best Western Swiss Cottage Hotel
Best Western Swiss Cottage London
Best Western Swiss Cottage
BEST WESTERN Swiss Cottage Hotel London, England
Best Swiss Hotel London
Best Western Swiss Cottage Hotel Hotel
Best Western Swiss Cottage Hotel London
Best Western Swiss Cottage Hotel Hotel London

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 150 out of 478 reviews
5 - Excellent 31%
Rating 4 - Good. 227 out of 478 reviews
4 - Good 47%
Rating 3 - Okay. 73 out of 478 reviews
3 - Okay 15%
Rating 2 - Poor. 20 out of 478 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 478 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
There was a thick layer of dust on the vanity and in the bathroom. There was even a leftover sock down the side of the radiator. This is worrying considering cleanliness is paramount during a pandemic for safety. On my first night when I called about room service, I was barked at down the phone to just order online. The man’s tone was NOT polite or welcoming. The final nail in the coffin was when the floor in my room cracked and sunk. I was on the other side of the room, sitting, so I know this was not my fault. The receptionist offered me another room but also dismissed the seriousness of the broken floor. She said that it was because the floor was wooden and the building old. Irrespective of age and material, this is a serious health and safety hazard and should be addressed immediately. I will NOT be staying at that hotel again.
Stayed 3 nights in Apr 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Such a great value and the most friendly staff!! Erika at the front desk is lovely and so grateful for a restful and relaxing stay
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

3/5 Okay

Stayed 3 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020