New Road Hotel

Photo gallery for New Road Hotel

Primary image
Loft, Hot Tub | Terrace/patio
Loft, Hot Tub | Terrace/patio
Loft, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of New Road Hotel

VIP Access

New Road Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
103-107 New Road, London, England, E1 1HJ

Explore the area

  • Popular LocationBrick Lane6 min walk
  • Popular LocationOld Spitalfields Market13 min walk
  • Popular LocationTower of London6 min drive
  • AirportLondon (LHR-Heathrow)62 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

London

New Road Hotel is located in Tower Hamlets, a neighborhood in London, and is near the airport and near a metro station. Whitechapel Gallery and Tower of London are cultural highlights, and some of the area's notable landmarks include The Shard and Big Ben. Looking to enjoy an event or a game? See what's going on at London Stadium or ExCeL Exhibition Centre. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Brick Lane - 6 min walk
  • Whitechapel Gallery - 8 min walk
  • Old Spitalfields Market - 13 min walk
  • Tower of London - 6 min drive
  • Tower Bridge - 7 min drive

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • Heathrow Airport (LHR) - 65 min drive

Restaurants

  • Costa - 2 min walk
  • New Bombay Grill - 2 min walk
  • Maedah Grill - 3 min walk
  • Feast & Mishti - 3 min walk
  • Bar Indo - 4 min walk

About this property

New Road Hotel

Family-friendly London hotel in Tower Hamlets, near Brick Lane
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
New Road Hotel offers 80 accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 14.95 for adults and GBP 14.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Mr White's Chophouse
  • Bar
  • Cereal Grind Coffee Shop

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (431 square feet)
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 271 out of 514 reviews
5 - Excellent 53%
Rating 4 - Good. 164 out of 514 reviews
4 - Good 32%
Rating 3 - Okay. 50 out of 514 reviews
3 - Okay 10%
Rating 2 - Poor. 18 out of 514 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 514 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The AC was broken but they offered a few comp drinks which was nice. Staff was super friendly. Place was great. Would recommend.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we where very happy with this hotel. We wanted to give a special thanks to Ivanka, we had a small problem while staying at New Roads and she was incredibly kind and accommodating. She followed through and made sure we where taken care of, thank you!!
Stayed 2 nights in Jul 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed in so many things. The photos did not match the room that I booked which was not as nice as I anticipated. The AC units weren’t working and the hotel did not alert me prior to my arrival which I would’ve canceled had I known. We had to use a fan and an air cooler - did not do a great job - room still muggy. We opened the windows but the area had such a bad grease smell that we couldn’t stand. We ultimately checked out early and booked a new hotel in a different neighborhood. If you’re looking for a comfortable stay in a quaint neighborhood, this is not it. We should’ve done better research of our surroundings. Look elsewhere!
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new thinking at this hotel, and it didn't disappoint, I slept well here!
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every staff members were super friendly and helpful. I enjoyed my stay there! And i love london!
Stayed 3 nights in May 2022