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New Road Hotel

Photo gallery for New Road Hotel

Featured Image
Terrace/Patio
Terrace/Patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of New Road Hotel

VIP Access

New Road Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
103-107 New Road, London, England, E1 1HJ

Explore the area

  • Popular LocationBrick Lane6 min walk
  • Popular LocationWhitechapel Gallery8 min walk
  • Popular LocationOld Spitalfields Market13 min walk
  • AirportLondon (LHR-Heathrow)62 min drive

Choose dates to view prices

About this area

London

Located in London's Tower Hamlets neighborhood, New Road Hotel is in the city center and near the airport. Whitechapel Gallery and Tower of London are cultural highlights, and some of the area's notable landmarks include The Shard and Big Ben. Looking to enjoy an event or a game? See what's going on at London Stadium or O2 Arena. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Brick Lane - 6 min walk
  • Whitechapel Gallery - 8 min walk
  • Old Spitalfields Market - 13 min walk
  • Tower of London - 7 min drive
  • Tower Bridge - 8 min drive

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • Heathrow Airport (LHR) - 63 min drive

Restaurants

  • Mr White's Chophouse — 1 min walk
  • Bar — 1 min walk
  • Zaza's Grill — 2 min walk
  • Maedah Grill — 3 min walk
  • Bar Indo — 4 min walk

About this property

New Road Hotel

Family-friendly London hotel in Tower Hamlets, walk to Brick Lane
A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. All rooms are soundproofed and offer free WiFi and hair dryers. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find sitting areas and safes.
New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 13 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Conference space (431 square feet)
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 13 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 184 out of 365 reviews
5 - Excellent 50%
Rating 4 - Good. 128 out of 365 reviews
4 - Good 35%
Rating 3 - Okay. 38 out of 365 reviews
3 - Okay 10%
Rating 2 - Poor. 10 out of 365 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 365 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THe room smelt damp and the sheets didnt smell clean. there were no lamps and it felt like a prison sell.
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice looking hotel overall and lovely staff. Just not worth the price at all. Very limited breakfast menu. Game room was just a room with a pool table and a retro game station. So called snack room just had overpriced crisps and chocolates in a vending machine
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with group
Liked: Staff & service
very good attention beautiful facilities all in general excellent🙂
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Really enjoyed our stay. The check in process was very slow… took 10 minutes just to be able to start check in as there was only one person at the desk unfortunately. Bedroom was beautiful and the bed was so comfy. The roof terrace was locked which was disappointing.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was brilliant!
Stayed 1 night in May 2021