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DoubleTree by Hilton Pomona

Photo gallery for DoubleTree by Hilton Pomona

Exterior
Outdoor pool
LED TV
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of DoubleTree by Hilton Pomona

DoubleTree by Hilton Pomona

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
3101 W Temple Ave, Pomona, CA, 91768

Explore the area

  • Popular LocationCalifornia State Polytechnic University, Pomona7 min drive
  • Popular LocationFairplex10 min drive
  • Popular LocationRaging Waters13 min drive
  • AirportOrange County, CA (SNA-John Wayne)40 min drive

Room options

About this area

Pomona

DoubleTree by Hilton Pomona is located in Westmont, a neighborhood in Pomona, and is near the airport. Angeles National Forest and Water Canyon Nature Preserve reflect the area's natural beauty and area attractions include Fairplex and Raging Waters. SpeedZone Los Angeles and Raymond M. Alf Museum of Paleontology are also worth visiting. Explore all the area has to offer with hiking/biking trails and mountain biking.

What's nearby

  • California State Polytechnic University, Pomona - 7 min drive
  • Auto Club Raceway at Pomona - 9 min drive
  • Fairplex - 10 min drive
  • South Hills Country Club - 10 min drive
  • Raging Waters - 13 min drive

Getting around

  • Pomona North Station - 9 min drive
  • Los Angeles Intl. (LAX) - 47 min drive

Restaurants

  • Wendy's - 3 min walk
  • Denny's - 9 min walk
  • Carl's Jr. - 3 min drive
  • Super Bowl Pho - 4 min drive
  • Peacock Gardens Cuisine - 4 min drive

About this property

DoubleTree by Hilton Pomona

4-star hotel located in Westmont
At DoubleTree by Hilton Pomona, you can look forward to a grocery/convenience store, a terrace, and dry cleaning/laundry services. The onsite Italian cuisine fine-dining restaurant, VITA Los Angeles, features happy hour. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an area shuttle
  • An area shuttle, an electric car charging station, and express check-out
  • Concierge services, a ballroom, and 5 meeting rooms
  • Guest reviews give top marks for the dining options
Room features
All 132 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews give good marks for the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and sofa beds
  • Bathrooms with designer toiletries and tubs or showers
  • LED TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: USD 7-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • VITA Los Angeles

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (8000 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 7 and USD 20 per person (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Pomona
Hilltop Suites Hotel Pomona
Hilltop Suites Pomona
Pomona Shilo Inn
Shilo Inn Pomona
Hilltop Suites
DoubleTree by Hilton Pomona Hotel
DoubleTree by Hilton Pomona Pomona
DoubleTree by Hilton Pomona Hotel Pomona

Frequently asked questions

Does DoubleTree by Hilton Pomona have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton Pomona?

As of Feb 9, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Pomona on Feb 16, 2023 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Pomona pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Pomona?

Self parking is available for USD 10 per day.

What time is check-in at DoubleTree by Hilton Pomona?

Check-in is from 4:00 PM - midnight.

What time is check-out at DoubleTree by Hilton Pomona?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Pomona located?

Located in Westmont, this hotel is 1.4 mi (2.3 km) from California State Polytechnic University, Pomona and within 6 mi (10 km) of Steep Canyon Trailhead and Latino Art Museum. Western University of Health Sciences and Fairplex are also within 6 mi (10 km).

Can I cancel my reservation for free at DoubleTree by Hilton Pomona and receive a full refund?

Yes, DoubleTree by Hilton Pomona offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Pomona cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 907 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 211 out of 907 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 69 out of 907 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 40 out of 907 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 47 out of 907 reviews" "
" "2 - Terrible 5%

9.0/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Rochon

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and comfortable. Location near gas station and other shopping areas.
Stayed 5 nights in Jan 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property

4/10 Poor

Ophelia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This has been my go-to hotel to visit my family who lives around the area, but recently it has been a let-down. I was there in October, the room I stayed in had a lot of flying bugs around the sink and shower area, they are coming up from the sewer. I reported to the management, took them a few attempts to get back to me, and I was reimbursed for one night out of the three nights I stayed. (I didn't manage to report at that time because I was busy with the funeral). I again stayed in December, the first night I stayed also had a few bugs flying up from the sewer, I also found a dirty sock in the corner, and dirty sheets which made me unable to sleep at night. I reported to the front desk and she didn't seem to care about my experiences. She switched me to another room on the first floor which had a constant humming noise (I think the room was next to the condenser or something). The humming noise was very bothersome. I really had enough and this would be my last time staying here.

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was massive and clean.

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful and the hotel looked great.

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team members who checked us in and out were hands down the best with talking to us like we were valued. Absolutely the best customer service.

6/10 Okay

Vanessa

Traveled with family and small children, Traveled with family
Disliked: Staff & service
The hotel was not kid friendly. First night they were not able to provide infant bed or status if they had one available. Staff seemed bothered we had kids. On our last night, staff wanted to move us rooms due to multiple complaints because my one year old was walking; and we were informed once of the issue. This is after being there four nights without any complaints.
Stayed 5 nights in Nov 2022

10/10 Excellent

Trinidad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience!
Stayed 4 nights in Nov 2022

10/10 Excellent

Katherine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding is comfortable and property well maintained
Stayed 1 night in Nov 2022

4/10 Poor

Matthew

Disliked: Staff & service, amenities, property conditions & facilities
Not a good value for the money. The charge an extra $10 a night for parking. They had a private event going on in the restaurant, so it was basically closed to hotel guests. Staff was rude.