Lodges in Lucerne Valley

"My room was dirty had a drywall screw holding the shower head together "

"Close to freeway"

"We booked the suite, which is supposed to have two beds and a pull-out couch. The pull-out couch was unusable, as you could not fully extend it without hitting the Cabinetry on the other side of the room. Even if it could be fully opened, it completely blocked access to the exit and the bathroom, creating a fire hazard. It was clearly a last-minute add-on to the room that was never tested, as it sat against an existing closet that still had bedding and a luggage rack inside of it when we peeked inside. There was nowhere to put Luggage in the room, since the closet was blocked. Hotel refused to refund the difference we paid for the extra unusable bed. Extremely disappointing, and put us in a frustrating situation when we got in late with sleeping children and couldn't take the time to switch rooms. It is also important to note that there is a window inside from the bathroom to the living room area. This means that when you turn on the light in the bathroom, it will light up the sleeping space for the person in the queen bed. Other than that, the hotel is nice, clean, and looks recently renovated. Breakfast was delicious, and the kids had fun in the spa tub, though it made the lights flicker a lot to turn it on. I wish I could give this hotel a better review, but our experience with the unusable bed and the refusal to correct the problem really put a damper on our stay. Hopefully they fix that, as they have the potential to be a really nice hotel."

"Great place.. my go to when i travel through"

"Customer service was excellent at the front desk and restaurant. I cannot say the same at the spa, the lady there was short and not very helpful. The property is older and could use some renovations, but if they are going for the rustic western feel, they are successful. They have a game room for the kids but there are just a handful of games and they are either not working or you cannot play them as they require quarters and the change dispenser was not working. They did have a movie room that was very nice. The balcony rooms were nice, with a great view of the lake."

"All good"

"I have no complaints, our stay was perfect. Anytime we needed anything, the staff was ready and able to help."

"Room was clean and spacious. Centrally located, close to everything Woman working week days at the front desk refused to honor my paid reservation through Expedia. "

"Gracias"