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Chapel House

3.0 star property
Comfortable hotel with fitness center and 24-hour front desk

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June 2024

Chapel House

Photo gallery for Chapel House

Studio, Accessible (1 Queen Bed) | Desk, free WiFi
Aerial view
Front of property - evening/night
Reception
Standard Studio, 1 Double Bed | Bathroom | Shower, free toiletries, towels

Overview of Chapel House

Reviews
4.6

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • LaundryLaundryLaundry
  • KitchenKitchenKitchen
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
21-25 Chapel Street, Luton, England, LU1 5DA
  • Popular LocationLuton Mall5 min walk
  • Popular LocationUniversity of Bedfordshire6 min walk
  • Popular LocationLuton Town Football Club2 min drive
  • AirportLondon (LTN-Luton)8 min drive
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Room options

View all photos for Luxury Studio, 1 Double Bed

Fridge, microwave

Luxury Studio, 1 Double Bed

Highlights

Kitchenette
Refrigerator
Private bathroom
Microwave
Desk
  • 4305 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Desk, free WiFi

Family Apartment, 3 Bedrooms

Highlights

Kitchenette
Refrigerator
3 bedrooms
Private bathroom
Microwave
Desk
  • Sleeps 6
  • 3 Double Beds

View all photos for Apartment, 6 Bedrooms

Fridge, microwave

Apartment, 6 Bedrooms

Highlights

Kitchenette
Refrigerator
6 bedrooms
Private bathroom
Microwave
Desk
  • Sleeps 12
  • 6 Twin Beds

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | Desk, free WiFi

Standard Studio, 1 Double Bed

Highlights

Kitchenette
Refrigerator
Private bathroom
Microwave
Desk
  • 4305 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Accessible (1 Queen Bed)

Studio, Accessible (1 Queen Bed) | Desk, free WiFi

Studio, Accessible (1 Queen Bed)

Highlights

Kitchenette
Refrigerator
Private bathroom
Microwave
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed

In-room business center

Basic Room, 1 Double Bed

Highlights

Kitchenette
Refrigerator
Private bathroom
Microwave
Desk
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Luton

Chapel House is located in Luton. Some of the area's popular attractions include ZSL Whipsnade Zoo and Woburn Safari Park. Woodside Animal Farm and Hertfordshire County Showground are also worth visiting.
Visit our Luton travel guideOpens in a new window

What's nearby

  • Luton Mall - 5 min walk
  • University of Bedfordshire - 6 min walk
  • Stockwood Discovery Centre - 17 min walk
  • Luton Town Football Club - 2 min drive
  • ZSL Whipsnade Zoo - 12 min drive

Getting around

  • Luton Station - 11 min walk
  • Luton Airport (LTN) - 11 min drive

Restaurants

  • The Black Horse - 3 min walk
  • Papa John's - 1 min walk
  • Nakorn Thai Restaurant - 4 min walk
  • How Cha - 1 min walk
  • Subway - 3 min walk

About this property

Chapel House

Property highlights
Consider a stay at Chapel House and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy perks such as:
  • A 24-hour front desk
Room features
All guestrooms at Chapel House have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Kitchenettes, refrigerators, and microwaves

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Outdoors

  • Garden
  • Terrace

More

  • Built in 2016

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 7 AM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Children 15 years old and younger are not permitted at this property

Property is also known as

Chapel House Hotel Luton
Chapel House Luton
Chapel House Hotel
Chapel House Luton
Chapel House Hotel Luton

Frequently asked questions

Is Chapel House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chapel House?

This property doesn't offer parking.

What time is check-in at Chapel House?

Check-in start time: 4 PM; Check-in end time: 11 PM.

What time is check-out at Chapel House?

Check-out is at 10 AM.

Where is Chapel House located?

Situated in Luton, this hotel is within a 10-minute walk of Grosvenor Casinos, Luton Mall, and University of Bedfordshire. Stockwood Discovery Centre and Woodside Animal Farm are also within 3 mi (5 km). Luton Station is 11 minutes by foot and Luton Airport Pkwy Station is 23 minutes.

Chapel House Reviews

Reviews

4.6
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 6 out of 10 reviews" "

5.6/10

Cleanliness

5.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zubbiar, luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm hotel
The hotel was just brilliant it had cinema area to watch TV or films and a gym. 5 stars
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what i paid for
Paid for apartment got really small room.not even one glass to drink water from.
Stayed 1 night in Oct 2017

2/10 Terrible

Mannix, NOttingham

Disliked: Staff & service, property conditions & facilities, room comfort
No staff and very noisy.
Corridors have hard floors and echo very loudly, doors have 1cm gap at base so all noise gets into rooms
Stayed 4 nights in Aug 2017

10/10 Excellent

Mohammed, Luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in apartments building and clean
Nice stayed It was close to town and restaurants it's Great and only 7 min drive from airport. .....staff in reception was Good. I have stay other apartments before this one is much closer house keeping was also good They even have Taxi and travel arrangements for pick and drop it London is only 23 min by fast track train to St Pancras I recommend this place to travellers definitely. ............ ............ .........................................................,...........................................................................................................................................

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Ok
It was ok.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT stay here
The hotel was dirty. They had TVs but no channels, you HAD to link it through your mobile.The staff were very unhelpful. I did not stay there.

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Worse hotel I've stayed in a long time no parking no tvs in rooms hotel is so loud and to top if off there no WiFi even though it's states free WiFi

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

Ajab

Disliked: Cleanliness, staff & service, room comfort
Shocking
Put me in a box room like a prison cell. Empty shelves every where and had to walk sideways to get to the bed. No tv in the room! Was shocked! I believe prison cells have more luxuries... the walls are thin and I had random ppl banging my door at 6am!!! Check in is at 4pm which is ridiculous and check out at 10am which is unheard of especially after getting in slightly late on a Saturday night and having to wake up and out the place by 10am to avoid any additional costs! I did complain complain to receptionist who spoke very little English and even offered to pay more money for a better room but none were available!! I wasn't too sure what I was getting myself in for when I booked this place because I paid £45 for a Saturday but I was appalled! Never make the same mistake again! Oh and to add insult to injury, when I got to my car at 10.05am I had a parking ticket!!!

2/10 Terrible

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente sporco e non curato
Esperienza negativa non ho parole per esprimere il mio disgusto
Stayed 5 nights in Jan 2018