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I was absolutely amazed when I arrived. I came in super late like after midnight to avoid traveling in a bad storm. I thought I could grab my stuff and get to the lobby but it started raining when I was walking through the parking lot. A lady on the night staff was running toward me with an umbrella! And she was apologetic she didn't make it to me on time -- I don't think I've ever seen care like that for a late night arrival. Super thankful and impressed.

My husband and I stayed here for 4 nights to visit family. We had our little dog with us and were given a bottom room close to the side door for our convenience. We also explained that we would have our daughter and her 2 kids with us for a few of the nights, so that we could all spend time together. We were told that it would be no problem at all, and were not charged any more for them to stay...not even for our "4 legged' child. The whole staff, including the maids were so friendly and...

Was a wonderful stay. The pool and hot tub were the cherry on top! Would stay again!

The staff was real nice and very helpful

Very comfortable and clean hotel. The staff was so friendly. Location was great too. Not in a busy area but everything is within close driving distance. This will be my hotel of choice when I return.

We are a family of 6 (including 4 children under 6!) visiting friends in Kalamazoo. After searching through a bunch of places, this was the one that we decided on. And boy, am I glad we did!! The suite was very spacious, had two separate bedrooms and two attached baths. The hotel was clean with a friendly staff. The breakfast buffet was adequately stocked with a great selection (including waffles!!). I think the best compliment that I can give is that I'm planning on staying there next time...

The room, lobby, and pool were all extremely clean. The staff was phenomenal. The bartender was warm, polite, and went above and beyond. We ordered a few drinks, he did a great job. We swam in the pool later in the evening and the bartender noticed us, and brought my small daughter out a brownie, just because. It absolutely made her night and made her fell very special. Can’t recommend any higher.

We loved our first time ever in a B&B. My husbands comment was, “It’s like staying with house elves, you never see them but the work always gets done.” We will be staying at the Kalamazoo House in the future!

The only downside to this hotel is they shut the water off from 2am to 6am with absolutely no explanation

The staff was very friendly we had a late arrival and they were there to receive us with a happy and friendly face,, the rooms were clean Thank you

outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading.

Very efficient staff and clean facility

Very convenient location, with nice size room and bathroom. We were able to walk to all the places we wanted to visit.

Was the best overnight stay! Very clean friendly and professional staff. Hotel room was well stocked and clean. Great night of sleep, bed was extremely comfortable!

New property only a few months old