We chose this hotel based on the great ratings and were incredibly disappointed. I’m not super picky, but for such great ratings I was expecting a whole lot more.
The Pros: the complimentary breakfast was great and had lots to choose from, the lady at the front counter was incredibly nice and helpful, and they had free laundry available. They were the only good things about the place.
The Cons: the hallway was really hot and the hallway flooring under the carpet felt like it was falling apart, the room had a terrible metallic smell (like old gross pennies), the outdated window shade didn’t work right, they didn’t give us any hand or body soap (although the lady at the front was happy to supply soap when we asked), and the bathroom was awful. The bathroom door lock didn’t work and the door was full of scratches and looked like it had been broken out of, the light over the mirror was broken at one end, the tub looked gross with stains, and the wall where the curtain rod was attached didn’t match the rest of the wall.
Overall, it could’ve been worse, but the ratings here were misleading and I really wished I had chosen differently.
