Ratings based on 1 Verified Reviews

1.0 out of 5
1.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from USA

A hostel rather than a hotel.

Posted Oct 13, 2011 on Hotels
This establishment is situated on a small road opposite a college. It is not signposted and access is poor. The room I was shown certainly is NOT of the standard of accomaodation one expects from the Hotel.Com brand. The whole estabishment is detremental to the Hotel.Com brand. In the garden adjacent to the premises the owner and a group of students were playing loud music and partying, certainly not what you would expect from a quality establishment. As a business traveller, I have a corporate credit card to pay for all expenses, and this estabishment does not at the time of booking have these facilities. I find it strange also that in a country where ZAR is the only official currency the establishment displays their charges in USD. As a result I did not stay in this establishment. One can cite a breach of contract leading to failure to deliever both a reasonable level of service and that of misrepresentation of the establishment as advertised by the establishment as the reason for not staying.