Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from d

The reciption staff was racist.

Posted Aug 2, 2016
I came to the hotel around 10:30 pm asking for a room the reception front desk man told me he has no room available I told him but online they told me they do. He said I don't have any. So I left the lobby and went to my car knowing the staff is not going to give me a room because I am a Muslim woman with a head cover. So in the care I checked in through Expedia , got my confirmation ready and went back to him again. He was busy checking a new man I was really upset. That he right away checked the new traveler in but for me he said we don't have any room. I waited for him to finish and I said here is my reservation his face was so red that you could see how embarrassing that was for him. I told him that this is a discrnation his respond was that the computer was acting up. I told him your computer didn't acted up with the German client. I told him I am going to report him. It was really bad night for me. I was very happy person that day because I am coming to visit my birth place to the first time since 1963.
Comment from Hotel Management
by Holiday Inn Minden, Hotel Management
Dear Boushra Thank you very much for contacting us. We really appreciate your feedback and want to let you know how sorry we are for the incident which took place that night. With over 5,000 hotels IHG is the largest Hotel group worldwide. It employs citizens from over 100 countries, regardless of their religious, ethnic or cultural affiliation. Diversity, Sensibility and Understanding are ingredients of IHG's continuous success. But all of this won't be possible without the commitment and contribution of its international staff members. We understand your point of view. There is no way to justify or rectify anything since you have every right to be upset. Coming to Minden you were surely looking forward to your exiciting journey. We regret that it started off with this particular situation. Please be aware that we are taking your complaint very serious and will initialize all appropriate measures to train our staff members. We are constantly working to improve our quality and service levels. This also embraces dealing with our guests in a respectful manner. Finally we hope that you could follow your traces in Minden. You and your family are very welcome to stay with us again anytime. Please accept the apologies from our staff members in Minden. Your sincerely,
4 out of 5
by A verified traveler from Frankfurt am Main

gutes Stadthotel

Posted May 6, 2016
Pros: günstige Lage, ruhige Zimmer, kostenlose Parkplätze vor dem Haus
Location: das Stadtzentrum ist bequem zu erreichen, Einkaufszentrum und Restaurants in unmittelbarer Nähe.
das Hotel liegt nahe am Stadtzentrum, welches gut zu Fuß zu erreichen ist.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
4 out of 5
by wim from Mettmann

comfortabel hotel dicht bij het centrum

Posted Apr 4, 2016 on Hotels
Prettig hotel, In ieder geval de beste in het centrum van Minden
5 out of 5
by A verified traveler

Posted Mar 23, 2016 on Hotels
Alles gut, gerne wieder.
4 out of 5
by A verified traveler

Posted Mar 17, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by Team Holiday Inn Minden, Hotel Management
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。
4 out of 5
by Idan from Tel Aviv

Posted Feb 6, 2016 on Hotels
The best option in this city
Comment from Hotel Management
May 21, 2016 by Team Holiday Inn Minden, Hotel Management
Dear Idan, thank you very much for your feedback. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
5 out of 5
by A verified traveler

좋습니다.

Posted Oct 13, 2015
Pros: 위치, 객실상태 다 좋아요
Cons: 투숙객에게는 주차비를 별도로 안받으면 더 좋겠네요 ^^
Location: 바로 인근에 대형 마트가 있어 장보기, 간단한 식사등 편리합니다. 중식당도 있어요
직원도 친절하고 접근성 좋은 호텔 입니다. 객실 상태도 좋고, 인근에 대형 마트가 있어 식사및 시장조사하기에 좋습니다.
Comment from Hotel Management
Oct 26, 2015 by Guest Relations, Holiday Inn Minden , Hotel Management
Dear Sir, thank you for your kind feedback. We hope to see you again soon in Minden. Kind regards,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 6, 2015 on Hotels
4 out of 5
by John

Will stay there again

Posted Sep 11, 2015 on Hotels
Location - excellent Staff - Polite and helpful Cleanliness - Spotless Facilities - Satisfied our requirements