SureStay Plus Hotel by Best Western Mountain View

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Pool
Pool
Pool
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Overview of SureStay Plus Hotel by Best Western Mountain View

SureStay Plus Hotel by Best Western Mountain View

2.5 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2300 W El Camino Real, Mountain View, CA, 94040

Explore the area

  • Popular LocationSan Antonio Shopping Center12 min walk
  • Popular LocationRengstorff Park16 min walk
  • Popular LocationMountain View Center for the Performing Arts4 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)16 min drive

Choose dates to view prices

About this area

Mountain View

Located in Mountain View, SureStay Plus Hotel by Best Western Mountain View is in the city center and near theme parks. Rengstorff Park and Rodin Sculpture Garden reflect the area's natural beauty and area attractions include Palo Alto Junior Museum and Zoo and Golfland USA. Looking to enjoy an event or a game while in town? See what's happening at Stanford Stadium or Levi's Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.

What's nearby

  • San Antonio Shopping Center - 12 min walk
  • Rengstorff Park - 16 min walk
  • Mountain View Center for the Performing Arts - 4 min drive
  • Googleplex - 5 min drive
  • Computer History Museum - 6 min drive

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 16 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 16 min drive

Restaurants

  • Amber India — 3 min walk
  • Vive Sol — 7 min walk
  • Passage To India — 8 min walk
  • Cooking Papa — 9 min walk
  • Peet's Coffee — 10 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

Suburban Mountain View motel in North Los Altos with free parking
Along with a fitness center, this smoke-free motel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk. All 71 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs. Guests will also find coffee makers, free newspapers, and free local calls.
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mountain View motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View
Mountain View Inn
Surestay Plus By Best Mountain
Mountain View Inn SureStay Collection by Best Western
SureStay Plus Hotel by Best Western Mountain View Hotel
SureStay Plus Hotel by Best Western Mountain View Mountain View

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 173 out of 832 reviews
5 - Excellent 21%
Rating 4 - Good. 312 out of 832 reviews
4 - Good 38%
Rating 3 - Okay. 191 out of 832 reviews
3 - Okay 23%
Rating 2 - Poor. 99 out of 832 reviews
2 - Poor 12%
Rating 1 - Terrible. 57 out of 832 reviews
1 - Terrible 7%

3.7/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities very clean and lobby area very well done. Breakfast could do with a little more choice.
Stayed 1 night in Jul 2021

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I want to start by saying that the front desk was very nice and understanding of the situation. They have no fault in it. I arrived to Surestay Plus Hotel by Best Western and checked into my room to find hair on the toilet, in the bathtub, and in the sink. I was uncomfortable after seeing that the room was not cleaned properly prior to our arrival. I asked the front desk for a different room and they changed the room for us. Unfortunately, the second room was worse. The carpet wasnt clean. There was string, staples, dirt all over. I went to the sink only to find that it also has hair in it. As I was walking out the room, I saw that there were crumbs all over the desk. I went back to the front desk and by that time i didnt really want to stay there anymore but i read on the expedia policy that it is nonrefundable and i would get charged for canceling. I decided to stick it out and got a third room. The third room was better. I found yet another hair in the sink but comparedto the others, it was cleaner. This room's air conditioner was not working properly. The knobs were broken and could not be adjusted. We had to borrow a fan from the front desk and keep windows open. All in all, i would not recommend this hotel to anyone. I could not help but wonder if they even washed the sheets and blankets.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Management is really friendly and helpful, affordable
Stayed 27 nights in May 2021

4/5 Good

Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021