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Comfort Inn At The Zoo

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Featured Image
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Comfort Inn At The Zoo

Comfort Inn At The Zoo

2.5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Social distancing
2920 South 13th Court, Omaha, NE, 68108

Explore the area

  • Popular LocationHenry Doorly Zoo15 min walk
  • Popular LocationRosenblatt Stadium15 min walk
  • Popular LocationLauritzen Gardens3 min drive
  • AirportOmaha, NE (OMA-Eppley Field)11 min drive

Choose dates to view prices

About this area

Omaha

Located in Omaha, Comfort Inn At The Zoo is in the city center and near the airport. Durham Museum and Orpheum Theater are local landmarks, and some of the area's attractions include Henry Doorly Zoo and Omaha Children's Museum. Hot Shops Art Center and Joe's Karting are also worth visiting.
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Map

What's nearby

  • Henry Doorly Zoo - 15 min walk
  • Rosenblatt Stadium - 15 min walk
  • Lauritzen Gardens - 3 min drive
  • Bemis Center for Contemporary Arts - 3 min drive
  • Ameristar Casino Hotel at Council Bluffs - 6 min drive

Getting around

  • Omaha Station - 3 min drive
  • Eppley Field Airport (OMA) - 11 min drive

Restaurants

  • Starsky's Lounge — 17 min walk
  • Orsi's Italian Bakery & Pizzeria — 3 min drive
  • Nicola's Italian Wine & Fare — 3 min drive
  • 13th Street Coffee Company — 3 min drive
  • Hiro 88 — 3 min drive

About this property

Comfort Inn At The Zoo

Hotel in Omaha with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a microwave in a common area. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. All 79 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are flat-screen TVs with cable channels.
Comfort Inn At The Zoo offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–9:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - January 2014
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

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Omaha
Omaha
Hotel
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Family friendly
Family friendly
Pool
Pool
2 star
2 star
Parking included
Parking included

Policies

Check-in

Check-in from 4:00 PM - 3:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
3 per room (up to 75 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn At The Zoo Hotel
Comfort Inn At The Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 112 out of 518 reviews
5 - Excellent 22%
Rating 4 - Good. 128 out of 518 reviews
4 - Good 25%
Rating 3 - Okay. 103 out of 518 reviews
3 - Okay 20%
Rating 2 - Poor. 87 out of 518 reviews
2 - Poor 17%
Rating 1 - Terrible. 88 out of 518 reviews
1 - Terrible 17%

3.3/5

Cleanliness

3.7/5

Staff & service

3.0/5

Amenities

3.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Cleaning staff does a excellent job. Pool was good wish there was a hot tub. Great stay 4 out of 5 stars.
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was clean and in decent condition, however, the rest of the property was in very run-down condition and appeared dirty. They are doing renovations currently, so hopefully that improves the overall impression.
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was a strong odor in room. Sofa was not cleaned. Bedroom ceiling had water damage. Dirty comforters. Would not recommend.
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was happy to overlook all of the renovations being done in the hotel at this time but our room was disgusting. It smelled of smoke even though it was non-smoking and had obviously not been cleaned as there was food on the floor and counter. In the bathroom there was a dirty hand towel and someone had just left the toilet paper roll on the ground next to the toilet. Also, the neighborhood around this hotel was a little sketchy. We immediately left this hotel and found a different place to stay.
Stayed 1 night in Aug 2021

2/5 Poor

Disliked: Staff & service
There was little to like. All but one staff member seemed to be bothered by assisting guests at the front desk. The good thing for this property is that it is close to the zoo and freeway.
Stayed 2 nights in Aug 2021