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Comfort Inn At The Zoo

Photo gallery for Comfort Inn At The Zoo

Primary image
Indoor pool
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Comfort Inn At The Zoo

Comfort Inn At The Zoo

2.5 star property

Top rated for staff & service (3.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
Map
2920 South 13th Court, Omaha, NE, 68108

Explore the area

  • Popular LocationHenry Doorly Zoo9 min walk
  • Popular LocationRosenblatt Stadium17 min walk
  • Popular LocationLauritzen Gardens8 min drive
  • AirportOmaha, NE (OMA-Eppley Field)17 min drive

Choose dates to view prices

About this area

Omaha

Located in Omaha, Comfort Inn At The Zoo is in the city center and near the airport. Durham Museum and Orpheum Theater are local landmarks, and some of the area's attractions include Henry Doorly Zoo and Omaha Children's Museum. Joe's Karting and RailsWest Railroad Museum are also worth visiting.
Visit our Omaha travel guideOpens in a new window
Map

What's nearby

  • Henry Doorly Zoo - 9 min walk
  • Rosenblatt Stadium - 17 min walk
  • Bemis Center for Contemporary Arts - 3 min drive
  • The Durham Museum - 5 min drive
  • Lauritzen Gardens - 8 min drive

Getting around

  • Omaha Station - 6 min drive
  • Eppley Field Airport (OMA) - 16 min drive

Restaurants

  • Louie M's Burger Lust - 13 min walk
  • Starsky's Lounge - 17 min walk
  • Orsi's Italian Bakery & Pizzeria - 3 min drive
  • Nicola's Italian Wine & Fare - 3 min drive
  • 13th Street Coffee Company - 3 min drive

About this property

Comfort Inn At The Zoo

Hotel in the city center
Henry Doorly Zoo is located near Comfort Inn At The Zoo, which provides a terrace, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A water dispenser, a vending machine, and a 24-hour front desk
  • An elevator, smoke-free premises, and outdoor furniture
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Comfort Inn At The Zoo feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 4:00 PM - 3:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
3 per room (up to 75 lbs)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn At The Zoo Hotel
Comfort Inn At The Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha

Frequently asked questions

Does Comfort Inn At The Zoo have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:30 PM.

How much does it cost to stay at Comfort Inn At The Zoo?

As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at Comfort Inn At The Zoo on Oct 10, 2022 start from $67.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn At The Zoo pet-friendly?

Yes, this hotel allows pets (limit 3 per room) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Comfort Inn At The Zoo?

Self parking is free at this property.

What time is check-in at Comfort Inn At The Zoo?

Check-in is from 4:00 PM - 3:30 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Inn At The Zoo?

Check-out is at 11 AM.

Where is Comfort Inn At The Zoo located?

Located in the heart of Omaha, this hotel is within 1 mi (2 km) of Rosenblatt Stadium and Henry Doorly Zoo. Lauritzen Gardens and The Durham Museum are also within 2 mi (3 km).

Can I cancel my reservation for free at Comfort Inn At The Zoo and receive a full refund?

Yes, Comfort Inn At The Zoo offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Inn At The Zoo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.0
Rating 5 - Excellent. 146 out of 787 reviews
5 - Excellent 19%
Rating 4 - Good. 165 out of 787 reviews
4 - Good 21%
Rating 3 - Okay. 162 out of 787 reviews
3 - Okay 21%
Rating 2 - Poor. 148 out of 787 reviews
2 - Poor 19%
Rating 1 - Terrible. 166 out of 787 reviews
1 - Terrible 21%

3.1/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

2.8/5

Property conditions & facilities

2.8/5

Eco-friendliness
Write a review

3/5 Okay

myrna
Traveled with family and small children
Disliked: Staff & service
I think they can better the hotel. The outside was nice but inside it had a weird smell. Our card to go in our room wasn’t working, went back to the desk there was nobody there. I had to wait 20 minutes for someone to help us. The tub needed some painting
Stayed 1 night in Sep 2022

3/5 Okay

Shawn
Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's clear they are trying to fix it up, so perhaps in the future it will be better. it was pretty rundown and unkept. We also had a gentleman clearly experiencing some significant mental health challenges in the room next door.
Stayed 1 night in Sep 2022

3/5 Okay

JT
Disliked: Amenities
Room was fine but only one vending area, all 3 machines (Ice and Soda/Snack vending) out of order (the soda/snack were sparsely filled and did not take any form of payment) Asked desk clerk and they shrugged and said the vendor is independent and they'd "probably" fix it at some point.
Stayed 1 night in Sep 2022

3/5 Okay

Farrah, Sioux Falls
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
O was highly disappointed in the property when qe pulled up. The door handles on the front door were loose and ready to fall off. We did get earlier checking, non refundable and couldnt find another room in omaha for less then 220 per room. So we were stuck. Pool is a small square that i dont think goea over 3 1/2 feet deep. There is a ping pong table but when i asked for paddles and a ball. I was told they didnt have any. They also dont have the bags to go with the bean bag games. The rooms smelled musty, moldy and like old cigarettes. The bathroom in one of them looked as though water had damaged it and you were affraid to turn on the light. The other room had a hole in the wall, crack in the shower and if you dared tey the blow dryer you had to hit it so it would turn on and off. But hey the tvs worked great if you turned up the volume to drowned out the people in the hall. Will not be staying again. But its no wonder they say non refundable. Altho the staff was very nice and answered questions for stuff around the area.
Stayed 1 night in Sep 2022

1/5 Terrible

Carmen
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was falling apart and completely disgusting. Horrible smell, bed falling apart, dead bolt wouldn’t latch, pool water was yellow. We ending up leaving and going somewhere else. My children age 15 and 22 were uncomfortable with some of the people wandering the halls. I don’t know how this place passes inspection. Holes punched in hallway walls, rooms without door knobs. Big construction hole covered by sheet. This hotel DOES NOT look like the pictures shown.
Stayed 2 nights in Sep 2022

1/5 Terrible

Brooke
Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was terrible! There was black mold all over our windows and vents, I smelled horrible! My kids and I couldn’t breath in the room. We asked for extra pillows and they said they didn’t have any they each had 2 tiny ones on each bed! Are windows opened up and there was a huge whole in the screen! There were creatures scratching in the walls at night! There were no fixtures over the outlets, there was random spots cut out and not finished in our room! The pool area was so hot you couldn’t stay in there long! There was no breakfast like they said there was!! We had to check out a day earlier because the black mold made us so sick! Wouldn’t recommend this hotel to anyone!
Stayed 2 nights in Sep 2022

2/5 Poor

kenny
Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Like that it was within walking distance to zoo. Disliked that wasn’t able to let kids swim due to color of pool, greenish and cloudy. Mildewed curtains and air conditioner. Sink wasn’t attached to vanity, just kind of floating on the drain pipe. Staff was friendly though.
Stayed 2 nights in Sep 2022

1/5 Terrible

Alexandria
Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clean at all, service was terrible. Didn’t clean room the next day. Keys never work. No ice machine, no breakfast, etc.
Stayed 2 nights in Sep 2022

2/5 Poor

Kimberly, Eldridge
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks good on website, and from outside, actually it was dirty, run down and the pool was cold. Several people couldn’t get in the doors to there rooms. You have to mess with the door to get it to open. Would not stay here again.
Stayed 2 nights in Sep 2022

3/5 Okay

Darian
Traveled with partner
Liked: Staff & service
Disliked: Amenities
When we arrived for check in, we noticed both entrance double doors had 1 door broken. The pool was green and looked dirty from the outside. There was a sign on the door that informed us due to COVID there would not be breakfast which was never disclosed on the reservation and was a huge part of us booking here. The carpet up to the room was dirty. One of our bathroom towels had a large blood stain on it. We used to come here every other year as a family and it honestly looks like the whole place from the parking lot to amenities to lobby to rooms have gone down hill. I think I would check other options before booking again even with this being so close to the zoo.
Stayed 1 night in Aug 2022