“I am a 70-year-old woman with a walking disability an find it difficult to climb stairs. I requested a rom downstairs and was denied the room. I was told the rooms was for overnight stay. The room was clean. Staff was friendly especially the cleaning lady. Did not require laundry service. In the room there was something that looks like a bench when I went to sit on it, it fell down because it was broken and was just propped up on the wall”
“I am a 70-year-old woman with a walking disability an find it difficult to climb stairs. I requested a rom downstairs and was denied the room. I was told the rooms was for overnight stay. The room was clean. Staff was friendly especially the cleaning lady. Did not require laundry service. In the room there was something that looks like a bench when I went to sit on it, it fell down because it was broken and was just propped up on the wall”
Lydia