“The old lady asked for my bank card pin number instead of asking for me to input it myself. It states on the Expedia site that you take Discover cards. The old lady runs my card and says rudely that my card was declined twice. When actually you don’t take discover. Room was run down and smelly. Property run down. As for the free breakfast or lack of was rediculous.”
“Our bedding was shredded we walked the person at the front desk to see it and she was so unhappy about it and tried to give us more bedding but there was none as well no extra pillows we asked for or towels so will not be staying here again ! The staff was excellent but the business is struggling bad”
“During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness.
I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually……