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Excellent

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Nice bakery for breakfast.

Clean and great staff

Great location and facility

This was an amazing place to stay. EVERYONE is friendly. The room is clean. The bed is huge and comfortable. The air gets so cold. The rooftop bar has BEAUTIFUL views of the city. The location is perfect. You're so close to EVERYTHING! The staff is knowledgeable and happy to help. The atmosphere is so chill. It's a nice, quiet stay compared to the hustle and bustle of the city. I love the atmosphere. Would definitely stay again. Also. The rooms are SO quiet. We were right next to the elevator,...

Great location would stay there again.

Amazing

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

I was on the sixth floor and the room was extremely quiet, unusual for New York, rather spacious and yet on this particular night, relatively inexpensive for such a perfect location in New York. Don’t miss the Red Farm restaurant around the corner… worth trying even if a bit noisy. My main criticism of the hotel is actually the coffee bar and pastries for breakfast, which are too sweet and caloric for me, and limited to drip coffee if you want to use their free breakfast card. I way prefer...

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Excellent breakfast with many hot and cold options. Large dining area and staff kept buffet area very clean, fresh and filled. Excellent location near many sites including Central Park. Will stay here again.

I stayed here recently with my husband and daughters and it was perfect! The staff was friendly and helpful, the room was clean and comfortable and the location was absolutely perfect! They had even upgraded us to a suite!! We had absolutely no complaints and will be staying here again on our next visit!

I stay here every time I am in NYC and I really enjoy my experience. Staff members are welcoming, the property is great. They offer lots of things that other hotels do not offer: from free breakfast, to evening wine. They are extremely attentive. The room are comfortable and nicely furnished. It is also very quiet while being in the heart of mid-town.

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

We received a warm welcome upon arrival and were checked in quickly. The rooms, though small, are smartly designed. Bulky luggage can be stowed on the roll-out shelf under the bed, and the bedside table has a slide-out shelf to accommodate your laptop. Even though you're in midtown, the hotel's updated windows help block annoying street noise. The funky design elements are amusing, and the overall cleanliness of this hotel is the cherry on top.

I would stay here again

The staff took great care of us. They stored our luggage and were very generous with getting in and out of our luggage when we needed. They helped us find a good restaurant to eat. We were only in the city for overnight. The staff is genuine. The room was very small but nice. It is also New York City so a small room is ok. The room was clean.

This hotel is fantastic. The breakfast, staff, and rooms are really nice.

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!