"We stayed in a two-bedroom suite at Gara Suites. The hotel offers good value for money, but overall I feel it is closer to a 3-star hotel than the 4 stars it advertises.
The suite was spacious, but it only had one bathroom. The room description also stated a golf course view, but our balcony overlooked a construction site. From around 8–9am every morning there was loud construction noise, and dust covered our balcony and clothes. We also expected a kitchen, but there wasn’t one. There were no tea or coffee facilities, only one bottle of water, and we had to request a kettle from reception.
The housekeeping staff were excellent, especially the gentleman cleaning Block 4 on the third floor. He was always friendly, polite and kept our room spotless every day. Breakfast had a good selection and was enjoyable.
The biggest disappointment was the seafood buffet. We paid before entering as instructed, but while dining another staff member asked for our room number and wrote it down. The next morning, another employee wrongly claimed we hadn’t paid. Thankfully I had kept my receipt. This showed a serious lack of communication between staff, which was frustrating and embarrassing.
The spa was relaxing, but it required an extra charge despite the hotel promoting itself as a Golf & Spa resort. The pool was pleasant but quite small with very limited shade. The location is also far from the town centre, we had to rely on taxis throughout our stay. A shuttle bus would make a difference"
