6/10 Aceptable
dena m.
5 abr. 2024
Le gustó: Limpieza
Good for 2 people, NOT 3 as advertised.
This cozy cottage is close to downtown with amazing views; however, it is located in a dilapidated neighborhood. Additionally, the property was not as described. My husband and I were traveling with our 15-year-old daughter. Prior to booking this property I communicated through the Vrbo app with the property manager, Vacasa. I asked specifically, “Is the sofa a pullout sleeper sofa? Where does the third person sleep?” Vacasa responded, “The sofa is a convertible sofa bed that can accommodate one guest.” NOT TRUE. We called the property manager as soon as we arrived at the property. Her response when asked how the sofa converts into a bed was, “That property is only for two people.” I immediately texted her screenshots of my interactions with Vacasa through the Vrbo app. Our adult sized daughter slept on an uncomfortable couch in front of a large picture window with no window coverings for 3 nights.
Vacasa did apply a small reduction to the overall bill.
Be aware, this property only comfortably accommodates two people sleeping in the same bed, not 3 people as advertised. Also, the listed size of the property is misleading. Yes, the overall property may be 1300 square ft.². However, a couple rooms are locked and not accessible for use by renters.
dena m.
Se hospedó 3 noches en marzo de 2024