2/10 Terrible
Tammy
Traveled with family
May 21, 2023
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The check-in process was horrible there was only one girl working and I had to wait over 30 minutes to check in She was waiting for the person in front of me to get their tag number and said she couldn't check in more than one person at a time so we literally had to wait until the lady went to the parking garage got her tag number and came back. The parking was horrible very tight squeeze no matter the size of your vehicle there was no phone in the room to call the front desk although the pamphlet she gave me said to dial zero for the front desk. There was a coffee machine but no cream sugar or anything to put in it I called the front desk on my cell phone She said she don't think they're providing that anymore and when I asked her about the phone she said oh we don't have bones in the room those pamphlets are outdated. I was wondering why she gave me a pamphlet if it's outdated the information wasn't correct at all
Tammy
Stayed 1 night in May 2023