“I had a wonderful experience at this hotel, and I especially want to recognize Miss V for her outstanding customer service. She is always so polite, helpful, and supportive, and she makes checking in quick and easy. She also takes the time to share helpful information about breakfast and everything the hotel has to offer. Honestly, if it wasn’t for Miss V, I probably would not have booked at this hotel. She is truly the reason I will continue to come back. Thank you, Miss V, for making every……
“I faced multiple issues during my stay. As soon as I entered the room, I noticed a terrible odor. The bathroom faucet was also faulty—it sprayed water at full pressure, soaking our clothes every time we used it.
Later, I used the guest laundry facilities. There was no sign indicating the dryer was broken, but it failed to dry my clothes even after two full cycles. In the end, I had to check out and load a bag full of wet laundry into my car.
Breakfast was mediocre at best. While the front desk……