San Antonio Castle Hotels

"The room was clean but the beds were a little squeaky. "

"Very clean, and a very nice staff"

"Convenient location, nice rooms, and friendly staff. We like the complimentary breakfast too!"

"Our room was clean, however the general areas could use a lot of attention. Staff was great, friendly and very helpful. "

"Clean room"

"Good."

"Staff was professional & eager to help & please"

"It’s a bit dated but still charming "

"I wanted to love this hotel so much more than I did. I think everyone will agree that the elevator situation was beyond intolerable.....slowest elevators EVER and that was when they worked. They were inoperable for most of the week we stayed. We did not request clean towels every day as we do try to be conscious of the environment. But the 2 times we did, we never received more than one washcloth. One upon arrival and one the rest of the week....had to request more every time. The room was spacious though. We are not slobs but the beds were never made nor were toiletries replaced unless specifically requested. Had to catch the cleaning lady on several occasions to request replacements. The breakfast buffet was typical but always well stocked, clean and with plenty of seating. We only used the pool area once but found most of the chaise lounge chairs in terrible condition (ripped & dry rotted) although the seats around the tables were in better shape. The location was decent with a bus stop nearby and easy access to the highway. Overall, we were not overly impressed & doubt we would recommend this hotel."