“The location of Arlo is perfect, easy to access Rogers Centre and all the famous spots along the river. I also appreciated the well-equipped kitchen, stable wifi and the continental breakfast. In addition, the staffs (Jessica and Dennis) are nice and helpful.”
“It was a horrible experience for our family. The check-in staff and staff in restaurant were nice and polite, apart from this, this hotel just did not fulfill the expectation on Sheraton brand. First, we arrived at the hotel at after 5pm, but the rooms were still not ready to check-in; the staff offered free breakfast for compensation. Next, when we came back to the hotel at night time and prepare to take a bath, there was no hot water supply in the entire hotel, we called the service hotline……