Ratings based on 929 Verified Reviews

3.3 out of 5
68% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 27, 2017
Elevator was broken. Tiny rooms. I was expecting a little more for the price.
Comment from Hotel Management
Nov 27, 2017 by Yolanda Dennison, General Manager, Hotel Management
I'm very sorry you stay did not meet your expectations, please accept my sincerest apology. We tried very hard to get the elevator up an running before your arrival, however with the holidays upon us parts were delayed. Thank you for staying with us and bring this to my attention.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Loved the room and the location

Posted Nov 13, 2017
Pros: The room featured an executive desk which made it so much easier to use my laptop and roomy enough for my cat to sit beside the computer while I work
Cons: A cart could be provided to carry our luggage into the room. Because of my back problems, it was a difficult process to carry multiple bags into room
Location: We especially liked the location. It was very close to numerous restaurants as well as a supermarket and gas stations.
Very pleasant experience. The room was very clean and comfortable. We especially liked the location. It was very close to numerous restaurants as well as a supermarket and gas stations. The room featured an executive desk which made it so much easier to use my laptop and roomy enough for my cat to sit beside the computer while I worked.
Comment from Hotel Management
Nov 14, 2017 by Yolanda, Hotel Management
Hello Mr. Andrew, Thank you for taking the time to tell me about your stay. It is nice to hear the room was great for you and your cat,. We do offer a luggage rack in the lobby for our guests with multiple bags which may have been in use when you checked in. I will share this review with my staff for continuous encouragement. Lookin forward to seeing you again when your travel plans required. Thank you for staying with us. Yolanda
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2017
Exceeded my expectations! Great management, clean rooms.
Comment from Hotel Management
Nov 13, 2017 by Yolanda, Hotel Management
Thank you for taking the time to tell me how your stay was, I will share this with my staff for continuous encouragement. Thanks for letting me know.
5 out of 5
Recommended
for Everyone
by A verified traveler from toledo ohio

Wonderful hotel

Posted Nov 10, 2017
Wonderful hotel at this location as usual , we booked a different room close by because my husband had been staying here all week and his job site was moved to a different location however we were very unsatisfied with the different hotel booking , so he left and went back to this hotel and booked for the night instead! It is a very very clean hotel comfortable and has a great staff!! We will continue to come here! Thank u red roof inn university!
Comment from Hotel Management
Nov 10, 2017 by Yolanda Dennison, Hotel Management
Good Morning Johnny, Thank you for taking the time to tell me about your stay. It's nice to know we met your expectations. I will certainly share this review with my staff for continuous encouragement. I'm looking forward to seeing you again soon. Thank you for letting me know.
5 out of 5
Recommended
for Everyone
by A verified traveler from akron ohio

Nice and very clean

Posted Nov 8, 2017
Awesome staff very clean hotel and also very quiet and peaceful , it’s in a great spot close to lots of restaurants to eat.
Comment from Hotel Management
Nov 8, 2017 by Yolanda, Hotel Management
Hello Ms. Elizabeth, Thank you for taking the time to tell me about your stay. We value you as our guests and hope to see you again in your travel plans. Thank you for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Clean hotel in a good area with access to several

Posted Nov 5, 2017
Clean and quiet. Staff was amicable, but not what as friendly as you expect from customer service. Continental breakfast was listed in amenities, but not available at this location. Due to our schedules, we would not have chosen this hotel if we had known this was not available.
Comment from Hotel Management
Nov 10, 2017 by Yolanda Dennison, Hotel Management
Hello Ms. Pauline, Thank you for taking the time to tell me about your experience. I am very sorry it was not to your satisfaction and please except my sincerest apology. The Continental breakfast is a typo error on the site and it has been address to be remove. Thank you for letting me know.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philly

Great For A Short Stay

Posted Nov 3, 2017
Pros: Free WiFi-I've stayed in hotels with higher rates, ratings and reputations and the wifi wasn't this good. Free Parking-I felt the lot was safe.
Cons: Nothing. I knew what I was paying for.
Location: Huntington Center is closely. I was in town to see Janet Jackson. There are lots of restaurants within walking distance of the hotel.
I needed a room for a short stay. Check in and check out were easy. The room temperature was easy to control and the room was clean. There was an issue with the toilet that was quickly resolved and I got exactly what I needed. The wifi was GREAT and I always appreciate free parking. Don't book this room expecting a 5 star experience, but If you just need a clean place to stay with GREAT wifi and free parking this is a great choice in Toledo.
Comment from Hotel Management
Nov 8, 2017 by Yolanda Dennison, Hotel Management
Hello Mr. Walter, Thank you for taking the time to share your experience with us. We appreciate your feedback. I will share your comments with my staff for continuous encouragement. Thanks again for letting me know. Yolanda
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

One of the better Red Roof Inn's!

Posted Oct 30, 2017
This was a very nice hotel! Very close to my destination! I've stayed at bad ones before and I was very pleased that this one was awesome!
Comment from Hotel Management
Oct 30, 2017 by Yolanda, Hotel Management
Thank you for taking the time to share with us how your stay was. I will certainly share this with my staff for continuous encouragement . Thanks for letting me know. Yolanda GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Expedia lied

Posted Oct 23, 2017
Cons: Expedia not telling the truth.
Expedia stated, Itinerary #:7301753037473, "Included amenities: Continental Breakfast". Red Roof says they have never offered Continental Breakfast, none of the Red roofs in the area do and Expedia has been told this previously. RP
Comment from Hotel Management
Oct 30, 2017 by yolanda, Hotel Management
Hello Ruben, I am sorry that your visit did not go as plan, At this location your right we do not offer a Continental Breakfast- this has been a over site with Expedia for quite some time. I have address this and it is correct going forward. Thank you for letting me know. Yolanda General Manager
3 out of 5
by A verified traveler from Westerville, ohio

Ok place to stay

Posted Oct 16, 2017
Pros: location
Cons: better mattress and pillows. better towels.
Location: located in a neighborhood that's being updated. Many choices for shopping and eating nearby. Location near expressway making it easy to get around.
Quiet neighborhood. hotel remodeled. basic room. TV/Wi-fi ok. classic low budget operation. small towels, cheap mattress. etc. easy check-in, competent staff. convenient location. use only if on a tight budget.
Comment from Hotel Management
Oct 16, 2017 by Yolanda , Hotel Management
Hello Mike, Thanks for taking the time to share with me how your stay was. Yolanda