Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Property class: 4

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You can look forward to a free daily manager's reception, concerts and live shows, and a rooftop terrace at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum. For some rest and relaxation, visit the hot tub. In addition to a coffee shop/cafe and a bar, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa

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About the neighborhood

Located near the beach, Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is in Zama neighborhood and is connected to a shopping center. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Discover the area's water adventures with snorkeling and boat tours nearby, or enjoy the great outdoors with ecotours and ziplining. Visit our Tulum travel guide
Map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    2 min drive - 0.9 miles
  • Hunab Lifestyle Center
    3 min drive - 1.1 miles
  • Dos Aguas Park
    3 min drive - 1.1 miles
  • Hospital de Tulum
    4 min drive - 1.1 miles
  • Holistika Art Walk
    4 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Coco Cafe
    18 min walk
  • Nimeño Bakery
    7 min walk
  • Jasmine
    18 min walk
  • Delicia
    3 min drive
  • Xibak Tulum
    8 min walk

About this property

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

  • Upscale hotel near Tulum Mayan Ruins
  • Take advantage of a free daily manager's reception, concerts and live shows, and a rooftop terrace at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum. Treat yourself to a massage or other spa services. In addition to a coffee shop/cafe and a bar, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Continental breakfast (surcharge), airport pick-up service (surcharge), and express check-out
    • Outdoor furniture, bicycle parking, and tour/ticket assistance
  • Room features
  • All guestrooms at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offer comforts such as premium bedding and first-run movies, as well as perks like air conditioning and separate sitting areas.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch Smart TVs with satellite channels and first-run movies
    • Wardrobes/closets, separate sitting areas, and free infant beds

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Frequently asked questions

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have a pool?

Yes, this property has an outdoor pool.

Is Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Check-out is at noon.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 1500 per vehicle applies.

Where is Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum located?

Located in Zama, this hotel is 1.1 mi (1.8 km) from Dos Aguas Park and 2.9 mi (4.6 km) from Tulum Beach. Jaguar Park and Hospital de Tulum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 162 out of 226 reviews
Rating 8 - Good. 31 out of 226 reviews
Rating 6 - Okay. 17 out of 226 reviews
Rating 4 - Poor. 4 out of 226 reviews
Rating 2 - Terrible. 12 out of 226 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A very good hotel for the price, with pleasant staff. It has a very convenient location, and everything you need is within walking distance.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lovely staff. Would recommend and stay again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic Hotel Experience With Helpful Staff and Location That Made Our Whole Trip More Convenient The location saved us lot of time during our trip. We were close to restaurants and attractions, and the staff were happy to point us in the right direction. Our room was clean and comfortable, making it an easy recommendation for couples.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and accessible
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for work. Strong Wi-Fi, quiet room, and great service made our business trip smooth.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofa was so comfortable for our lazy Sunday mornings together. CCTV outside the property reassured us during our stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene stay, ideal for couples wanting some peace. Sat in the garden most evenings, and the staff really looked after us.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for business trips. Clean rooms, reliable WiFi, and check-in was quick even after a late flight.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area served fresh meals which is perfect for our quiet dinners. CCTV in common areas gave us added confidence throughout our stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first solo trip and this place made it so easy. Felt completely safe, room was cozy, and the staff was very attentive and kind.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little retreat with an intimate, private feel. Simple facilities like a clean lounge and functional gym kept things easy and relaxing.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had extremely peaceful and no-frills solo stay. Clean room, reliable Wi-Fi, and genuinely helpful staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor seating gave us a wonderful view for our evening drinks. Security alarms made the whole stay feel truly secure.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, the kids loved the pool and the play area, and we really appreciated the connecting rooms. The breakfast had lots of options. The staff were so warm and welcoming, made us feel at home.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo trips can be nerve-wracking but this place put me at ease. Clean, quiet room and staff who genuinely cared.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Living area space gave us room to relax after busy sightseeing. CCTV outside the property reassured us every evening.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seating area was ideal for evening conversations together. Smoke alarms in every room reassured us throughout our stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area felt so homely for our candlelight dinners. Loved that CCTV in common areas, kept us feeling safe.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spotless and peaceful, just what we wanted. Loved relaxing in the garden, and the staff went above and beyond helping us out.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CCTV in common areas gave us confidence during our evening strolls. Living area space was perfect for relaxing together.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our balcony view was breathtaking every morning. Free parking made arriving with our car so stress-free.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free WiFi kept the kids entertained during our downtime. CCTV outside the property reassured us during our entire stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wake-up service helped us catch stunning sunrise views each morning. Smoke alarms throughout gave us added peace of mind.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was extremely attentive and helpful. There wasn't a request that went unanswered. I will absolutely return and stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved relaxing on the sofa after long walks together. Free WiFi kept us connected to share our memories instantly.
Stayed 1 night in Aug 2026