“arrived early, was told room not ready, about an hour wait. Ok, no problem. came back 2.5 hours later, past check-in time at this point (3:30) and room still not ready. AC/heating unit not working. AC running full blast, not able to turn down or off all day/night. No other room to switch to, no maintenance person came.”
“The staff went out of their way to make sure we were comfortable and knew how everything worked. The bed was comfy and the room was just right. Great place to stay😊”