“There is no “staff” to comment on other than the person you meet when checking in. This was no problem as they were always available by text. Basically think of the Docent Collection as a high end AirBnB. The kitchen was a dream with every piece of equipment even a gourmet cook could desire! I could have used instructions on how to use the Cuisinart coffee maker. Everything else was in excellent order. The beds were comfortable and linens/towels of excellent quality.
I had only two issues……