“While the staff was friendly, but not very helpful. The plug in to charge a phone didn't work and it took quite a while for maintenance to show up. He wasn't able to do anything about it. It had power but??? I did book a smoking room, but the smell would knock down a chain
smoker. A little febreeze and an air filter for the a/c would have helped. No coffee pot in the room was disappointing as well. The bed was comfortable and clean..”
“This ranked as one of the worst hotel experiences in my life. It was late, the hotel was full, so no moving to another room. We had a few bugs to kill, wet to musty rugs, dirty towels, a frig freezer that couldn't make freeze water bottles, and a A/C unit that wouldn’t change temps.
We slept, cleaned ourselves in the morning and ran. We skipped the free breakfast. It may have been fine, but just didn’t trust it.
The people there seemed nice, they wanted to help, but just didn’t know how.
I……
“The staff was outstanding. The room was beautiful and clean. We spent the weekend there and enjoyed every minute of it. Thank you hotel Frederick for everything.”
“Hotel was very clean. Really easy to locate. Staff was very friendly and helpful. Room was very spacious and clean. Breakfast was really good. If we travel back this way, we will definitely stay at this hotel again.”
“Beds where nice and clean and comfortable. Towels felt soft and nice. The room was very humid when we checked in because ac was off. But overall it was a great stay.”
“I booked a single bed room and paid for it. When I was about to check in, the front desk told me that my information was not in the system. I said how could it be possible, so I showed him my payment receipt. After a long time, they suddenly told me that they found it and upgraded my room for free. In the end, they gave me a room with two beds. I told the front desk that I was alone! Unpleasant”