“Hotel was very clean. Really easy to locate. Staff was very friendly and helpful. Room was very spacious and clean. Breakfast was really good. If we travel back this way, we will definitely stay at this hotel again.”
“This ranked as one of the worst hotel experiences in my life. It was late, the hotel was full, so no moving to another room. We had a few bugs to kill, wet to musty rugs, dirty towels, a frig freezer that couldn't make freeze water bottles, and a A/C unit that wouldn’t change temps.
We slept, cleaned ourselves in the morning and ran. We skipped the free breakfast. It may have been fine, but just didn’t trust it.
The people there seemed nice, they wanted to help, but just didn’t know how.
I……
“If you want A nice trip don’t stay there !!!! I found in the closet a pair of old men’s work jeans in the closet. They had no soda or water in their machine at all. It was all empty. The room was filthy. The pillow smelled like men’s hairspray or cologne. Was no manager on site just young kids that couldn’t do anything about anything?”
“The staff was outstanding. The room was beautiful and clean. We spent the weekend there and enjoyed every minute of it. Thank you hotel Frederick for everything.”