“Our first time. It was beautiful. Rooms clean, casino clean. Very affordable. Town is old but a lot of history. Absolutely loved Boonville, Missouri and the casino. My only complaints were only 1 elevator was working and I wish they had more food opportunities. The opportunities available closed at 10. Staff was fabulous. Wife and I will definitely come back.”
“They advertise a pool their is no pool ir hot tub false advertising the room is clean no bugs but the room was outdated bed sheets had holes the office was very hot smelled like curry spice. The so called breakfast was a joke we went elsewhere. They don't even have real orange juice they had coffee. Dry cereal and make your own waffles the waffle iron was dirty and needed cleaning. If u want a clean place to stay for one night then it's clean and safe..”
“When I arrived to check in, the clerk couldn't get anything printed. When I got to my room, the TV didn't work, called the front desk, no answer, was going out my door to go down to front desk, operator called back. She came up to my room and had to do several things to get it to work and it was a smaller TV. I continuously had to connect to the internet, not sure why. I was charged a different amount than what my total was when I booked with Expedia, that's not happened before. When I……
“The hotel did not honor the room that we had booked and said we should not have booked through Expedia, they didn’t have correct information on the rooms. They gave us an interior room and did not honor the city view or room number that was specified in our reservation with Expedia. The front desk was very unhelpful even though it appeared they had many empty rooms. The hotel had character which we liked, but just the reception we received due to booking through Expedia was awkward. Please be……
“The staff was wonderful. Both the lady who checked us in and the lady who checked us out were very nice, friendly, and welcoming, and they made the experience pleasant.
The room itself was just okay. It could have been cleaner, as there were cobwebs in several corners and some areas that were noticeably dusty.
The biggest issue, however, was the noise from upstairs. We could literally hear the floor/ceiling creaking and making loud noises throughout the night. It was especially noticeable……
“Hotel was very clean. Really easy to locate. Staff was very friendly and helpful. Room was very spacious and clean. Breakfast was really good. If we travel back this way, we will definitely stay at this hotel again.”