“This experience was hands down the worst hotel stay I've ever encountered. The staff were not only unhelpful but downright rude, showing no regard for basic customer service.
The room was an absolute nightmare—filthy and stained, with the shower and bathroom infested with mould. There was no shampoo or soap. The TV had no remote, and there was no remote for the AC. To make matters worse, I was given the wrong type of room; instead of the quad room I booked,
I was stuck in a cramped double……
“This is the worst hotel you could get in Venice. Be prepared to check into the rooftop bedroom, of which hundred of mosquitoes would be flying around and disturbing you over night. Oh btw, no air con is available and there’s a lot of stairs.
I booked two nights but sadly none of the night was free of mosquitoes. It was simply a NIGHTMARE.”