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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury hotel with 2 indoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, sun loungers
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Lounge
Bar (on property)
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Pool

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Quadruple Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Electric kettle
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Free rollaway/extra beds
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(30 reviews)

Highlights

LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Satellite channels
Daily housekeeping
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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9.0 out of 10, Wonderful, 1,009 reviews
$113 nightly
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Total includes taxes and fees
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About the neighborhood

Located near the beach, Bournemouth West Cliff Hotel & Spa is in Bournemouth City Centre, a neighborhood in Bournemouth. Sandbanks Beach and Poole Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Bournemouth Pier and Oceanarium are also worth visiting. Kayaking, parasailing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Bournemouth travel guideOpens in a new window
Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS

What's nearby

  • Bournemouth Beach - 9 min walk - 0.5 miles
  • Bournemouth International Centre - 12 min walk - 0.7 miles
  • Oceanarium - 12 min walk - 0.7 miles
  • Bournemouth Pavillion Theatre - 15 min walk - 0.8 miles
  • Bournemouth Pier - 15 min walk - 0.8 miles

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪the palm - ‬5 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪DYMK - ‬6 min walk
  • ‪Zim Braai - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Luxury hotel near Bournemouth Beach
Close to Bournemouth International Centre and Bournemouth Pier, Bournemouth West Cliff Hotel & Spa provides a terrace, a garden, and a hair salon. Treat yourself to a body wrap, a facial, or a body treatment at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, laundry services, and a banquet hall
  • 5 meeting rooms, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 83 rooms offer amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Hungarian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

Does Bournemouth West Cliff Hotel & Spa have a pool?

Yes, this property has 2 Indoor pools. The pool is closed seasonally each year from December 24 to December 26. The pool is closed on New Year's Eve and New Year's Day.

How much does it cost to stay at Bournemouth West Cliff Hotel & Spa?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Bournemouth West Cliff Hotel & Spa on Sep 14, 2025 start from $84.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bournemouth West Cliff Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bournemouth West Cliff Hotel & Spa?

Self parking is available for GBP 10 per night.

What time is check-in at Bournemouth West Cliff Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Bournemouth West Cliff Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for GBP 20.00 (subject to availability).

Where is Bournemouth West Cliff Hotel & Spa located?

Located in Bournemouth City Centre, this luxury hotel is within a 15-minute walk of Durley Chine Beach, Bournemouth International Centre, and Bournemouth Beach. The Square and Bournemouth Lower Gardens are also within 15 minutes.

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Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1002 reviews
Rating 8 - Good. 351 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 96 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Brill hotel will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
The staff are very helpful breakfast very good would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Tuvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant walk down to the local beach Great facilities and bar - a pool table or darts would make it perfect
Stayed 2 nights in Aug 2025

8/10 Good

Vinoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful. I was very welcome and i was a bit early, as soon as my room was ready a nice women at the reception was calling to inform me that my room was ready. We had dinner at the hotel and staff and manager was very kind. Food was delicious compliment to the chef. We had a lovely weekend.
Stayed 1 night in Aug 2025

8/10 Good

Deanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with clean facilities, needed a bar in the room. Good indoor swimming pool, very warm. Nice spa facilities but steam room needs more steam.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ahsan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price does not reflect quality at all. Better off going to travelodge
Stayed 1 night in Aug 2025

2/10 Terrible

Sherri

Liked: Cleanliness
Disliked: Staff & service
Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Mel

Liked: Amenities, property conditions & facilities
The facilities and common areas make up for the drab but functional room we had (family room, double bed and 2 roll out beds). The lovely warm indoor pool and gym were the highlight of the stay with the restaurant/ bar a close second. Staff were helpful and friendly, but not in a 'we're a premium hotel' kind of way. Whilst nothing was exceptional, the pool and the 10mins walk to the beach or town centre made it a good choice and I'd have no problem choosing it again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place great facilities
Stayed 1 night in May 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Jain
Stayed 2 nights in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy access to Bournemouth and bus stop round the corner. Swimming pool lovely clean and warm!
Stayed 2 nights in May 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always found this hotel good value, with a nice indoor pool and good restaurant. Staff are friendly and accommodating
Stayed 3 nights in May 2025

4/10 Poor

Mumtaz

Disliked: Cleanliness, amenities, property conditions & facilities
Dated property, in need of renovation, rooms not cleaned to my 4/5* standard, bad smell, marks on carpet, dusty surfaces, doors don’t close properly, tiny mirror in the bathroom. Too expensive for what it is. Only plus side was access to the pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely .staff were excellent Bournemouth was not so good though
Stayed 3 nights in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel

Amazing stay at west cliff hotel. Comfortable clean. Friendly helpful staff. Delicious food.
Stayed 7 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean nice staff would stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Great for families
Stayed 1 night in Feb 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a family room, however there was only 1 very small window and hardly any ventilationnor natural light. We asked if we could change rooms to a room with more natural light. The reception staff were very helpful. We moved rooms and we had big bay window with loads of natural light. For an extra fee of £20 per night. The pool was amazing. It wasn't too busy and it was a lovely temperature and was very clean and maintained. The food was good and breakfast was great. Over all it was a really enjoyable stay. The hotel is in a great location. I would definitely recommend staying at West cliff Hotel. The rooms at the front of the hotel seem to be the best to choose from. The vibe was good and the spa looked busy although we didn't venture there. I am definitely coming back!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Lovely comfortable bed and room. Very friendly staff, nothing was too much trouble. The indoor pool was very welcome. A good variety at breakfast, however only scrambled eggs were offered. Would like an option for eggs of your choice to be cooked to order. Plenty of parking on site.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicki

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had recently been renovated and the room decor and bathroom was great.
Stayed 2 nights in Mar 2025

8/10 Good

Baljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good and friendly staff.clise the the beach and restaurants. Would recommend it especially for families
Stayed 1 night in Feb 2025

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Staff & service, amenities
I book this hotel purely down to the pool. Arrived with my 12 year old son to find the pool closed at 7:30pm. Woke up the next morning to find we couldn’t use it again due to a Swimming class!! My son was so disappointed. Staff weren’t great. The Deputy manager was “sorry” but that was it. Had to ask him to compensate by giving us a free breakfast which he did, but it wasn’t offered. On top of that, because we were checking in late, we tried calling for over an hour and 30 minutes. Not one person answered!! Not great.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed. Room seemed newly updated and was clean and comfortable. Swimming pool was warm and the kids enjoyed it. Breakfast was good though the bacon could have been better cooked, it was a little underdone. Short walk to the beach. Note I parked on the street and now have a car covered in bird droppings so avoid the trees! Will definitely look to book again when we can.
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a peaceful stay and would return again

What an amazing time. The deluxe room was newly upgraded so all nice and new. Very comfy bed, spacious room and nice big shower. Spa facilities very affordable and we used it every day. Nice short walk to the beach and tow centre so no need to drive anywhere. Parking in the street was free.
Stayed 4 nights in Apr 2025