“I was extremely disappointed that the hotel bar closed at 12:30 a.m. on a Saturday night when it was advertised as being open until 1:00 a.m. This was especially frustrating given the huge country concert taking place that evening. To make matters worse, the staff was rude and dismissive when we questioned the early closing. Guests should be able to rely on the hotel’s advertised hours, and the staff should handle these situations professionally. This was a disappointing end to an otherwise……
“Stayed in the 1 bedroom loft. Which is super huge. Full kitchen. You have to get through 2 doors to get into the building which made me feel secure. Had small store area that gave you the option to charge items to your room. The free breakfast was fantastic with a lot of options to choose from. Staff was very professional”
“Expedia said this hotel was 4 stars…it was far from it. Upon check in, the front desk staff had to buzz me in since it was after 1 am, they were busy talking and chatting it up with a homeless man…which I immediately felt unsafe and weirded out by…because the whole point of buzzing me in the hotel lobby is to keep homeless out…then after 15 min, the front desk lady still couldn’t get any of the card readers to make my keys so she told me to go park my car and come back. She offered me warm……